Business Development & Admissions Manager - Senior Care

ABOUT OMSORG
Omsorg is a premium assisted living and home care provider. We run a residential facility in Sector 57, Gurugram, and offer home care services across India. We are affiliated with Mapple Care, an established aged care operator in Australia, and we bring international standards of care to Indian families. We are growing quickly and need a commercial leader to drive that growth.
THE ROLE
You will own the full sales cycle, from the first enquiry to a signed admission. You will speak with families making one of the most important decisions of their lives, and you will build referral partnerships with hospitals, doctors and organisations across NCR. You will report directly to the Founder & CEO.
You do not need a medical background. We will train you on care services, and our clinical team assesses every admission with you. What we need is someone who knows how to sell.
WHAT YOU WILL DO
Family Sales and Admissions (B2C)
• Respond to every inbound lead from Meta Ads, the website, WhatsApp and referrals within 15 minutes during working hours
• Run discovery calls to understand each family's situation and recommend the right care plan
• Conduct facility tours and home care assessments, present pricing with confidence, handle objections and close
• Follow up consistently until every lead reaches a clear decision. No lead goes without a next step
• Speak with NRI and overseas families in the US, UK, Australia and the Middle East across time zones
Partnerships (B2B)
• Build referral relationships with hospitals, discharge coordinators, geriatricians, physiotherapists and clinics
• Develop channels with corporates, RWAs, senior communities and NRI networks
• Represent Omsorg in meetings with hospital management and partner organisations
Pipeline, Data and Reporting
• Keep the CRM accurate and up to date at all times
• Track lead sources, conversion rates and revenue against monthly occupancy and home care targets
• Send a weekly pipeline report to the Founder
• Coordinate admission paperwork, agreements and deposits, and hand over smoothly to the care team
WHAT WE ARE LOOKING FOR
Must have
• 3+ years in sales or business development with a proven record of closing high-ticket deals
• Excellent spoken and written English, with the confidence to speak with hospital leadership and overseas clients. Fluent Hindi is also required
• Phone-first and fast. You pick up the phone instead of sending another message
• Independent and accountable. You own your numbers and do not need chasing
• Strong with Excel or Google Sheets, CRM tools and WhatsApp Business
• Polished, professional and empathetic with families going through a difficult time
Experience we value
• Hospital patient relations or international patient services
• Health insurance, senior living or premium real estate sales
• Pharma, medical device or diagnostics sales with existing doctor and hospital relationships
• Any background in healthcare, nursing or elder care
• Your own vehicle and willingness to travel across NCR
WHAT WE OFFER
• Fixed salary of [₹__ to ₹__ LPA] plus uncapped incentives on every admission and home care contract
• Direct access to the Founder and real ownership of the growth function
• Room to grow with us. We are expanding into new facilities and cities, and we promote from within as the organisation grows
• Work that genuinely changes lives
HOW TO APPLY
Apply through LinkedIn or email your CV and Cover Letter to ankit@omsorg.co.in with the subject line "BD & Admissions Manager".
www.omsorgassistedliving.com

Work arrangement
No