Live opening · Posted 12 hours ago
Microsoft 365 Technical Coordinator (Project-Based)
YEAPS · Philippines (Remote)
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At a glance
The key details from the original listing.
CompanyYEAPS
LocationPhilippines (Remote)
Work modeYes
Source
Linkedin
ListedPosted 12 hours ago
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About the role
Description supplied by the original job listing.
Job Summary
Coordinates user readiness, access, licensing support, troubleshooting, issue tracking, and technical escalation for Microsoft 365-enabled activities.
Key Responsibilities
Conduct account, access, prerequisite, and environment-readiness checks.
Coordinate authorized license or access assignment and track exceptions.
Provide user support and troubleshoot common identity, access, and application issues.
Maintain issue records, route escalations, and monitor resolution.
Support clinics, technical briefings, and readiness communications.
Work within defined administrative permissions and security controls.
Qualifications
Working knowledge of Microsoft 365 identity, licensing, access, user support, and troubleshooting.
Strong analytical, issue-management, documentation, and customer-support skills.
Ability to coordinate with administrators, delivery teams, and nontechnical users.
Experience supporting Microsoft 365 adoption or enterprise user enablement.
Relevant Microsoft certification.
Work arrangement
Yes
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