Business Development Manager

Company Description Msquare Automation Solutions delivers smart automation services that modernize business processes and improve operational efficiency. The company specializes in no-code and low-code automation, integrating over 1,000 business applications using platforms such as make.com, Monday.com, Bubble, and Zapier. Its AI-infused automation solutions support key functions including e-commerce, marketing, lead management, document processing, and communication channels. Msquare also develops custom applications tailored to unique business goals and offers training and consulting to help organizations fully leverage automation. The company’s innovative portfolio includes business process automation, scenario development and management, implementation services, migration support, and AI voice assistant and chatbot development.
Role Description The Business Development Manager role is a full-time, on-site position based in Kozhikode. In this role, the team member will identify and qualify new business opportunities, build and maintain strong relationships with prospective and existing clients, and promote Msquare’s automation and AI-driven solutions. Day-to-day responsibilities include conducting market research, developing sales strategies, preparing proposals and presentations, and managing the end-to-end sales cycle from initial outreach to contract closure. The role also involves collaborating closely with technical and delivery teams to understand solution capabilities, aligning offerings with client needs, and ensuring a smooth transition from sales to implementation. The Business Development Manager will track sales performance, maintain accurate CRM records, and provide regular reporting and feedback to leadership to support growth targets.
Qualifications
Business development and sales skills, including lead generation, opportunity qualification, and consultative selling.
Client relationship management and account management skills, with the ability to build trust and maintain long-term partnerships.
Knowledge of automation, no-code/low-code platforms, and AI-driven solutions, with the ability to explain technical concepts in business terms.
Strong communication, presentation, and negotiation skills, including clear written and verbal communication in English.
Market research and strategic planning abilities to identify growth opportunities and define go-to-market strategies.
Experience using CRM and sales productivity tools to manage pipelines, track activities, and report on performance.
Bachelor’s degree in Business, Marketing, Engineering, or a related field; relevant experience in SaaS, IT services, or automation is an advantage.
Proactive, goal-oriented mindset, with the ability to work collaboratively with cross-functional teams and deliver on revenue targets.
Familiarity with platforms such as make.com, Monday.com, Bubble, or Zapier is a plus.

Work arrangement
No