Sales and Reservations Associate

We're Hiring | Sales & Reservations
Location: Lion Tower, Head Office, Bhopal
Employment Type: Full Time
Company: Lions Group | Lions Retreats & Resorts
We are looking for a proactive, organised, and customer-focused Sales & Reservations Associate to join our hospitality team at our Bhopal head office.
Key Responsibilities
• Handle room reservations, booking enquiries, and guest requests across our resort properties.
• Manage incoming calls and provide guests with accurate information about room categories, packages, tariffs, and availability.
• Maintain daily booking logs, reservation records, and enquiry trackers.
• Follow up on enquiries and convert potential leads into confirmed bookings.
• Coordinate with resort teams to ensure smooth booking confirmations and guest arrivals.
• Assist front desk teams with reservation-related queries and operational coordination.
• Track booking status, cancellations, modifications, and pending payments.
• Ensure timely and professional communication with guests and travel partners.
Requirements
• Good communication and interpersonal skills.
• Basic computer knowledge and proficiency in MS Excel.
• Strong organisational skills and attention to detail.
• A customer-oriented attitude and a willingness to learn.
• Previous experience in hotel reservations, front office, or sales will be preferred. Freshers with the right attitude may also apply.
Work Location: Lion Tower, Kolar, Bhopal
Salary: As per experience and suitability.
Interested candidates can share their CV along with their contact details to apply.
6375169356
Be a part of our growing hospitality team and help us deliver exceptional guest experiences.

Work arrangement
No