Network Engineer L1

Employment Type: Full-time
Location: Indore
About RackBank Datacenters:
RackBank Datacenters is a fast-growing and trusted data center company committed to powering digital transformation with secure, scalable, and efficient IT infrastructure solutions. With state-of-the-art data centers in India and a strong client base across multiple industries, RackBank is focused on delivering next-gen cloud and colocation services.
Our Vision:
To build India’s most reliable and trusted data center and digital infrastructure ecosystem, empowering enterprises and governments with secure, scalable, and future-ready infrastructure.
Why join RackBank:
Be part of a high-trust, ownership-driven work culture
Gain exposure to real-world infrastructure operations and decision-making
Grow with the organization as we expand our data center footprint
Freedom to take initiative and own outcomes, not just tasks
Make a meaningful impact in building India’s digital infrastructure backbone
Role Overview:
The Network Engineer will be responsible for supporting and maintaining the data center network infrastructure that enables high availability, performance, and secure connectivity for cloud and enterprise workloads. This role involves hands-on monitoring, troubleshooting, and configuration of network devices while working closely with internal teams, ISPs, and vendors.
Key Responsibilities:
Monitor and maintain data centre network infrastructure including routers, switches, firewalls, and load balancers.
Respond to network alerts and support tickets, ensuring timely resolution and escalation when necessary.
Perform routine checks to ensure network health, availability, and performance.
Assist in configuring and deploying Layer 2/3 networking devices under supervision.
Troubleshoot connectivity issues across customer racks, internal systems, and cloud services.
Document incidents, changes, and system updates as per SOP and internal compliance requirements.
Coordinate with vendors, ISPs, and internal teams for issue resolution and upgrades.
Assist in implementing network security best practices, including ACLs, VLAN segmentation, and basic firewall rules.
Maintain inventory and documentation for all network assets and patch panels.
Key Requirements:
Bachelor’s degree in Information Technology, Computer Science, Electronics, or related field.
1-2 years of experience in network operations, IT support, or a similar role.
Familiarity with hardware like Cisco, Juniper, Mikrotik, or Ubiquiti devices is preferred.
Strong problem-solving, documentation, and communication skills.
Willingness to work in 24x7 rotational shifts as per data center requirements
We operate with:
Freedom and responsibility
High performance standards
Honest, direct communication
Respect for context over process

Work arrangement
No