on call executive

Company Description Perfect Road Riders (PRR) is a transportation and logistics-focused organization committed to safe, reliable, and timely road travel services. The company emphasizes professional conduct, customer satisfaction, and strong operational coordination to ensure smooth journeys and efficient scheduling. PRR values team members who are proactive, organized, and capable of managing dynamic, on-the-road environments. The workplace culture promotes accountability, clear communication, and continuous improvement. Candidates joining PRR can expect a structured environment with opportunities to develop skills in operations and customer service.
Role Description The On-Call Executive is a full-time, on-site role based in Chennai, responsible for coordinating daily operations and responding to real-time service needs. The role involves managing driver schedules, tracking vehicle movements, and addressing customer inquiries or issues via phone or in person. The executive will monitor trip status, ensure timely departures and arrivals, and communicate updates to relevant stakeholders. Additional responsibilities include maintaining accurate records, preparing basic reports on operations, and collaborating with colleagues to resolve service interruptions or emergencies. The position requires flexibility to handle calls and operational demands across varying shifts, with a strong focus on safety, punctuality, and customer satisfaction.
Qualifications
Demonstrated ability in operations coordination, including scheduling, route tracking, and real-time problem solving.
Strong communication and customer service skills, with the ability to handle calls, provide clear information, and manage concerns professionally.
Solid organizational and time-management abilities to handle multiple tasks, maintain records, and meet tight timelines.
Basic computer literacy, including use of office software, spreadsheets, and mobile communication tools.
Ability to work on-site in Chennai with flexible hours, including evenings, weekends, or holidays as operationally required.
Prior experience in transportation, logistics, or operations support is preferred but not mandatory.
Minimum educational qualification of a high school diploma; a degree in business, logistics, or a related field is an added advantage.
Commitment to safety, reliability, and adherence to company policies and ethical standards.

Work arrangement
No