Assistant General Manager/ Senior Manager - Training( Digital)

Job responsibilities:
Design and develop instructional materials including e-learning courses, interactive modules, videos, simulations, assessments, etc. and strengthen the digital offering through JLearn or any other LMS platform.
Create detailed storyboards, scripts, and prototypes to outline the structure, flow, and interactions of learning content.
Apply instructional design principles, adult learning theories, and best practices to create effective and engaging learning experiences.
Define product requirements, features, user stories, and acceptance criteria based on user needs, business objectives, and technical feasibility.
Ensure learning materials are accessible, responsive, and compatible with multiple devices, and platforms.
Develop learning assessments, quizzes, and performance evaluations to measure learning outcomes and evaluate programme effectiveness (Theory of Change and Impact Assessment).
Work with Vice President – Academics and lead the overall digital product strategy (AI), roadmap, and vision in alignment with business goals and market trends.
Collaborate with cross-functional teams including product development, design, marketing, operational, academics, and other stakeholders to drive product initiatives from concept to launch.
Conduct market research, competition analysis, and user feedback analysis to identify market opportunities, user insights, and product enhancements.
Conduct quality assurance reviews and usability testing to ensure learning materials meet design standards, technical requirements, and user experience guidelines.
Key Performance Indicators:
More than 90% of digital content created as per plan and defined timelines
More than 90% participants report highest rating in the feedback form (quality of digital content)
More than 80% teachers actively engage in the digital platform
No major technical / factual errors in the digital content
Updated with emerging trends, technologies, and innovations in e-learning space
More than 60% active users on JLearn platform
More than 80% teachers complete at least 3 CPD courses on JLearn within first six months of their joining
Requirements:
Desirable to have a master's degree.
Mix of language proficiency (verbal and written), deep pedagogical understanding, and subject specialisation.
5+ years of work experience in digital product management; of which at least 3 years of relevant experience.
Strong knowledge of new-age AI tools to provide immersive experience.
Desirable to have work experience in Instructional Design.
Ability to effectively interact with internal and external stakeholders such as school promoters, school principals, trainers, teachers, external stakeholders, and other solution providers.
Organised and process driven, and ability to work across timelines and cross-functional teams.
Team / Stakeholder management and interpersonal skills to lead, inspire collaboration and empower team.
Have strong project management skills.
Excellent communication, collaboration, and leadership skills with the ability to influence stakeholders.
Strong analytical mind with a flair to identify training needs and gaps.

Work arrangement
No