Live opening · Posted 9 hours ago
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About the role
Description supplied by the original job listing.
Join our fast-growing company as a German speaking Customer Support Representative
Fluent German C1 and B2 English level.
It is a freelance, remote and full-time position.
Start date: 09.11.2026
Schedule:
9 am - 6 pm CET*; 5 days per week working and 2 days off (determined by the client 1 week in advance)
At Mindy support you have great opportunity to get:
Experience in the international company working with people around the globe.
Loyalty bonus system for long term work.
Training will be provided by the company and the client.
20 paid days of vacations, 10 paid days sick leaves per year.
Management's attention, support and motivation.
Responsibilities:
- Follow-up calls with leads with the aim of booking a doctor's appointment;
- Calls to customers who canceled an appointment to re-book;
- Manage the database of customers in the CRM (HubSpot);
- Perform any additional administrative tasks;
- Report to senior management.
Tech Requirements:
Laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone
Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.
We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.
We will be glad to welcome you to our team. Grow your career with Mindy support!
Work arrangement
Yes
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