Deputy City Manager - Interior Execution

Company Description NoBroker.com is India’s first Proptech unicorn and a brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers monthly across major cities including Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by leading global investors, NoBroker.com offers a wide range of real estate and home-related services such as verified property listings, online rental agreements, packers and movers, home services, home loans, furniture and interior decoration, and society management solutions. With a team of 2000+ professionals, NoBroker.com focuses on removing information asymmetry in the real estate market through technology and creating a meritocratic, growth-oriented, and engaging work environment.
Role Description The Deputy City Manager – Interior Execution is a full-time, on-site role based in Bengaluru South. This role is responsible for overseeing end-to-end interior execution operations, ensuring projects are delivered on time and to defined quality standards. The Deputy City Manager will manage and mentor interior execution teams, coordinate with sales, design and customer service functions and ensure seamless communication between customer and internal stakeholders. Daily responsibilities include monitoring project pipelines, resolving operational and customer issues, optimizing processes, tracking performance metrics and supporting strategic initiatives to grow the interiors business in the city. The role also involves engaging with vendors and partners, enforcing safety and compliance guidelines, and contributing to continuous improvement of customer experience.
Qualifications
Team Management and Team Leadership skills to supervise, motivate and develop on-ground interior execution teams.
Analytical skills to interpret data, track operational KPIs, identify bottlenecks and drive process improvements.
Customer Service skills to handle escalations, maintain high satisfaction levels and ensure smooth communication with clients.
Sales aptitude to collaborate with sales teams, support conversions and align execution capabilities with revenue goals.
Experience in interiors, and construction operations is highly beneficial.
Strong organizational and project management abilities, with attention to detail and time management.
Excellent verbal and written communication skills, with proficiency in English; knowledge of local languages is an advantage.
Bachelor’s degree in Business, Engineering, Architecture, Interior Design or a related field; relevant postgraduate qualification is a plus.
Comfort working in a fast-paced, data-driven and target-oriented environment, with willingness to be present on site as required.

Work arrangement
No