Enterprise Applications Support Specialist

We are seeking a dedicated Enterprise Application Support Specialist to manage the day-to-day operations of critical business applications. The ideal candidate will have experience in managing application servers, basic knowledge of database operations, workflow administration, data ingestion and ETL management, and APIs Gateway management. This role requires hands-on support for enterprise applications, ensuring uptime, performance, and seamless integration with business processes, with a basic understanding of telecom data streams.
Key Responsibilities:
Application Server Management:
Manage and maintain enterprise application servers such as Weblogic, Apache, Tomcat, and others.
Monitor and optimize application server performance to ensure high availability and reliability.
Perform routine maintenance, updates, and patching on application servers, adhering to security protocols.
Troubleshoot and resolve application server issues, coordinating with other IT teams as necessary.
Database Operations Support:
Provide basic support for database operations, including Oracle, MySQL, and SQL Server environments.
Assist in routine database maintenance tasks such as backups, performance monitoring, and indexing.
Collaborate with database administrators to troubleshoot database-related issues and maintain data integrity.
Monitor database connections and ensure proper data flow between applications and databases.
Workflow Administration:
Administer and manage workflows within enterprise applications, ensuring that business processes run smoothly.
Troubleshoot workflow issues, such as failures or performance bottlenecks, and implement corrective actions.
Collaborate with business users to configure and modify workflows based on evolving business needs.
Ensure that workflows are documented and adhere to company processes.
Data Ingestion and ETL Management:

Employment type
Full-Time Outsourced (IR)

Work arrangement
Yes