Senior Tool Support Engineer - HP Quality Center

Job Requirements
Qualification: B.E/MCA degree (CSE/ISE/Electronics)
Experience
4 – 8 years of Hands-on on experience with Requirement Engineering and Test Management tools, Application Lifecycle Management tools, Good understanding of compliance, quality management, and IT service processes.
Relevant certifications in Requirement Engineering , Test Management tools, ALM tools, and quality management systems will add value
Responsibility
Plan and coordinate data migration from HP QC to Polarion
Evaluation and validation of migration tools
Clarification and documentation of stakeholder requests
Ensure that stakeholder requests meet the SHS and AT tool strategy
Key contact for R&D users and Ensure that compliance requirements are met
As interface to SHS IT, coordinate and track tool enhancements and escalated issues to closure
Contribute to continuous process improvement.
Skills
Work Experience
Mandatory
Hands-on experience with usage of Test Management HP Quality Center and other tools like Polarion Test Management or similar.
Exhibit strong proficiency in Azure DevOps, including Kanban board utilization, effective demand management, and product backlog prioritization.
Optional
Understanding of Cybersecurity concepts as per ISO Standards are highly recommended & Ability to handle vulnerable items related to Application layer.
Understanding of ISO 27001 information security standards, ISO 13485:2016 and 21CFR requirements for quality management systems, particularly relevant to medical device software.
Passion for exploring new tools and technologies with quick learning skills.
Ability to understand user needs and support them with efficient collaboration and communication skills.
Awareness on Medical Imaging domain and/or Clinical Workflow knowledge will be an added advantage.

Work arrangement
No