Product Manager

You lead high-performing teams, solve the right problems to drive outcomes, and bring clarity and alignment through storytelling.
You lead with curiosity and empathy, asking the right questions that get to the heart of a problem. You create environments where diverse perspectives are heard and the best ideas can emerge, wherever they come from.
You make decisions and set direction. You balance user needs, business priorities, and technical constraints to make clear, timely calls - particularly in uncertainty. You focus effort where it will have the greatest impact and bring others with you through those decisions.
How You Operate:
We believe great product management is about outcomes, not outputs.
Here's what that looks like day to day:
Lead with vision - set a clear direction and reinforce it through team discussions, planning sessions, and stakeholder updates.
Frame problems before solutions - continuously discover, ask the right questions, and ensure the team is solving the right problem.
Champion the user - bring real user insight into every conversation and every decision, ensuring it shapes priorities and trade-offs.
Collaborate openly - work across disciplines (design, engineering, data, policy) as true problem-solving partners.
Facilitate with purpose - run workshops and meetings that lead to clear decisions and shared understanding.
Drive progress - take ownership and ensure the team gets over the line.
Deliver with integrity - do the right thing, including having difficult conversations when needed, so we can proudly stand behind our work.
Specifically, you are:
Experienced - you’re a proven product practitioner with a strong grasp on the fundamentals and putting them into action to drive real, measurable impact.
User-centred - the needs of the people you're building for are always your North Star.
Strategically minded - you connect the dots between user needs, business goals, and delivery realities.
A storyteller - you make the complex simple and craft compelling narratives that bring others with you.
Emotionally intelligent - you know how to read a room, build trust, and navigate disagreement with respect.
Adaptable - you thrive in ambiguity, bring structure where there is none, and can onboard quickly.
Accountable - you make tough calls, hold yourself and others to account, and aren’t afraid to say no to ensure a product succeeds.
A multiplier - you drive teams forward and you make everyone around you better.
When working with our clients, expectations are often aligned to SFIA and DDaT frameworks. Experience working in these environments is desirable, but not essential.

Employment type
Full-time

Work arrangement
Hybrid