Live opening · Posted 9 hours ago

Director Technology Infrastructure & Service Delivery EMEA

Puma · PUMA Way Headquarters
Workday
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At a glance

The key details from the original listing.

Posted 9 hours ago
CompanyPuma
LocationPUMA Way Headquarters
SourceWorkday
ListedPosted 9 hours ago

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About the role

Description supplied by the original job listing.

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.
Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION
As Director Technology Infrastructure EMEA, you will be the driving force behind Technology Infrastructure excellence across all of PUMA's EMEA locations. You will lead and inspire our EMEA Local IT teams, ensure global standards are brought to life at the local level, and act as the critical link between our Global Technology Engineering, Operations, and Support functions and the people on the ground in our EMEA markets.
This is a strategic leadership role with real operational accountability. You will shape how IT services are delivered across a diverse region, eliminate complexity where it doesn't add value, and build a team and culture that local employees trust and global leadership can rely on.
This means your role will:
Lead the Region
Own the full people agenda for Tech Infrastructure & Service Delivery across EMEA - hiring, developing, engaging, and retaining local IT talent across all EMEA sites
Set the operational direction for Tech Infrastructure & Service Delivery across EMEA, aligning local teams to global strategy and standards
Serve as the primary point of escalation and executive representation for Tech Infrastructure & Service Delivery matters across the EMEA markets.
Be the Bridge
Translate global Tech Infrastructure platform standard, policies, and roadmaps into actionable plans that EMEA local teams can execute
Represent EMEA in global IT planning, investment decisions, and transformation initiatives
Build productive, trust-based relationships with global Engineering and Operations peers.
Deliver with Discipline
Maintain operational oversight of local infrastructure: networks, endpoints, meeting room technology, and on-site infrastructure across EMEA markets
Drive the systematic reduction of locally grown IT solutions in favor of globally standardized platforms
Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency across locations.
Partner with the Business
Build strong relationships with EMEA business stakeholders and country-level management
Ensure IT is perceived as a reliable, enabling, and forward-looking partner in every EMEA market.
YOUR TALENT
10+ years of IT experience with a minimum of 4 years in a senior leadership role
Proven track record of managing IT operations across multiple countries or sites within a multinational environment
Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery and management
Demonstrated experience bridging global and local IT - ideally in a regional IT director type of function
Strong influencing skills - you are equally effective with IT engineers, country managers, and global executives
A track record of successfully steering teams toward standardization
An eye for good IT service from the end user's perspective, not just the infrastructure team's
A people-first approach to team leadership – you develop IT talent, you don't just manage capacity
Fluency in English; German is a significant advantage
Willingness to travel across EMEA locations (approx. 15-20%)
Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex,
gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at
PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal
opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000
employees worldwide.

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