Live opening · Posted 14 hours ago
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Job Description: Senior Voice / Collaboration Engineer
Notice Period: Immediately to 15 days
Experience: 8+ Years
Location: Bangalore
Role Summary
Senior hands-on engineer responsible for implementation, migration and cutover of the local Cisco voice environment. The role requires deep experience with CUCM, SIP/CUBE, PSTN services, endpoint migration, carrier coordination and site-level voice dependencies.
Primary Focus
Local CUCM, SIP/PSTN, CUBE, Unity and site voice migration.
Required Technical Skills
1. Cisco Collaboration
CUCM Publisher/Subscriber, Cisco Unity Connection, Cisco IP Phones, device pools, regions, locations, partitions, CSS, route patterns, route lists/groups, translation patterns and SRST concepts.
2. SIP / CUBE
SIP trunks, dial peers, SIP profiles/normalization, DTMF, codec negotiation, RTP/SRTP, TLS, media flow and carrier integration.
3. PSTN / Numbering
PSTN services, DIDs, toll-free numbers, number porting, inbound/outbound calls and carrier coordination.
4. Network Dependencies
Voice VLANs, DHCP, DNS, NTP, QoS, gateway connectivity, routing and packet troubleshooting.
5. Contact Center / Legacy Voice
Five9 integration, analog gateways/lines, fax, paging/PA and site-specific telephony dependencies.
6. Migration & Cutover
Site migration planning, cutover execution, rollback, testing, hypercare and as-built documentation.
Certification Requirements
Mandatory: Cisco voice/collaboration certification required. Acceptable senior credentials include:
Cisco Certified Specialist – Collaboration Core (350-801 CLCOR)
CCNP Collaboration
CCIE Collaboration
Preferred / Advantageous: Relevant Collaboration concentration credentials such as CLACC/CLHCT and prior enterprise voice migration experience.
Work arrangement
Hybrid
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