Admission Counsellor (Psychology)

Admission Counsellor (Psychology)
Company: Counsel Union
Department: Admissions / Sales
Employment Type: Full-Time
Work Mode: Work from Office
Location: Noida Sector 2
Perks: Unlimited Incentives
Salary Range - upto 35K
About Counsel Union
Counsel Union is a practical psychology learning EdTech platform offering career-focused psychology programmes for students, graduates and working professionals. Our programmes focus on practical learning, professional skill development and expert-led training across multiple psychology specialisations.
Role Overview
We are looking for a confident and target-oriented Admission Counsellor to guide prospective students towards suitable psychology programmes, understand their career goals and convert qualified enquiries into successful enrolments.
Key Responsibilities
Connect with prospective students through phone calls, WhatsApp, Zoom and Google Meet.
Understand students' educational backgrounds, career goals and learning requirements.
Explain course details, curriculum, eligibility, duration, fees and career opportunities.
Recommend suitable programmes based on students' profiles and objectives.
Handle queries and objections related to fees, certification, curriculum and career prospects.
Follow up with interested leads and convert enquiries into enrolments.
Achieve daily, weekly and monthly admission and revenue targets.
Maintain accurate lead records, follow-up notes and pipeline updates in the CRM.
Follow up on pending payments and support students throughout the admission process.
Prepare performance reports and share feedback on lead quality and student concerns with the relevant teams.
Requirements
Strong communication and interpersonal skills.
Good counselling, student profiling and pitching abilities.
Strong follow-up and objection-handling skills.
Comfortable working in a target-driven sales environment.
Good listening, understanding and learning abilities.
Familiarity with CRM systems and basic sales processes.
Ability to manage multiple leads and follow-ups efficiently.
Prior experience in EdTech, education counselling, admissions or inside sales is preferred.
Exposure to the psychology or education industry will be an added advantage.

Work arrangement
No