Live opening · Posted 10 hours ago
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About the role
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Job Summary
Support CRMx platform
Partner with Tech to create platform enhancement
Work closely with Business to update the platform functionality, provide data validation and support go enhancement go-live
Key Responsibilities
Individual Contributor role
Business Reporting & Analytics
Produce dashboard enhancement, scorecards and management reports
Validate and sense check client and business data sets from multiple sources
Support ad hoc analysis requests from business stakeholders
Platform and KPI enhancements
Work closely with Business to identify enhancement opportunities and bridge gaps in metric reporting on the CRMx platform
Partner with Technology teams to drive the 2-week sprint cycles on dashboard upgrade
Maintain wallet share dashboards and drive improvements with evolving insights
UAT and UVT support
Conduct UAT and UVT for final tech releases of enhancements on the platform/s
Identify bugs and drive timely resolution of the issues with Technology teams to meet monthly release/ go- live timelines
Data validation & Process check
Have keen understanding of the internal sources and the data pertaining to client information (revenue, deals, etc.)
Provide end to end data validation and follow monthly data refresh cadence for the CRMx platform
Responsible for maintaining and improving the quality of data shared with the third party for wallet share analysis
Develop and maintain vendor submissions and transposing external data into easily consumable insights
Identify, assess, and control risks related to the Bank’s interactions with external vendors
Automate processes to build scale and improve controls across the end-to-end workflow
Support Frontline business teams
Partner with Coverage Bankers, Sector teams, BPMs to share specific data requirements for client analytics w.r.t revenue streams, deal pipeline, risk assessment of the client’s portfolio, wallet share, cross- sell signals etc.
Ensure insights output remain current, accurate and actionable for business teams
Monitor key performance indicators of the client metrics and highlight trends and opportunities for business teams.
Motivations
Delivery of real time business value for stakeholders
Platform enhancements and visibility of critical client business data influencing business outcomes
Upskilling through advanced tooling and dashboarding, acquiring a keen sense of banking data and information and it’s optimum representation
Ability to manage multiple priorities and deliver to deadlines
Skills And Experience
Must-have Skills
Strong Excel and financial modelling skills
Power point skills and management reporting
BI reporting and visualisation
Other Skills
Communication
Stakeholder Management
Collaboration
Qualifications
Key Experiences
Minimum 3+ years’ experience, understanding of banking products is important, good understanding of banking metrics, data points and KPIs for corporate banking products and client intelligence
Languages
English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Work arrangement
No
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