Travel Agency Specialist

About us
We are a boutique premium travel agency based in the UAE. We sell Business and First Class tickets (often booked with miles), luxury hotels, transfers and tailor-made trips, mainly to Arabic-speaking clients across the GCC. Our clients are demanding, loyal and come back when they are well looked after.
The role
We are looking for a Sales Representative who genuinely enjoys talking to clients. This is not a back-office job: most of your day is spent on WhatsApp, phone and email, understanding what the client needs, finding the best option and closing the sale.
What you will do
- Handle new client requests from first contact to issued ticket
- Understand each trip: route, dates, cabin, passengers, budget and flexibility
- Prepare clear quotes with our suppliers and follow up until the client decides
- Check every detail before issuing (names, dates, routes): one wrong letter costs money
- Look after clients before and after the trip, and offer hotels, transfers and cars
- Keep every lead, quote and sale updated in our system the same day
How you get paid
You will receive a monthly base plus commission on every sale.
Your income grows with your results: the more clients you serve and the more you sell, the more you earn, with no cap on commission. Commission rates increase once you pass a monthly target.
For someone committed and consistent, this means real, significant earnings. For someone looking for a fixed salary with little effort, this role will not be a good fit, and we prefer to be clear about that from the start.
Who we are looking for
- Experience in a travel agency, airline, airport or concierge service (required)
- You love customer service and talking to people every day
- You are committed, responsive and take ownership of your clients
- Fluent Arabic and very good spoken and written English
- Solid knowledge of airlines, cabin classes and airport codes
- Strong attention to detail
Nice to have
- Experience with award tickets (miles/points) or premium cabins
- GDS knowledge (Amadeus, Sabre, Galileo)
- French or another language
What we offer
- Fully remote work
- Base + uncapped commission, paid monthly
- Paid training directly with the partners
- A small team where your work is seen and rewarded
How to apply
Apply here with your CV. Shortlisted candidates will be asked for a short voice note in English and Arabic.

Work arrangement
Yes