Business Analyst

Use Your Power for Purpose
The role of Business Analyst will bridge the gap between business needs and technical solutions, working closely with stakeholders to identify opportunities for data-driven decision-making and process improvement. This role will help shape our analytics strategy and drive the implementation of innovative solutions using data analytics and AI technologies. This role requires providing support across other global time zones based on business need, specifically from 8:00 p.m. to 5:00 a.m Philippine Time or 9:00 p.m. to 6:00 a.m. Philippine Time (equivalent to 8:00 a.m. to 5:00 p.m. U. S. Eastern Time).
What You Will Achieve
In this role, you will:
Gather and document business requirements through stakeholder interviews, workshops, and surveys
Analyze current business processes and systems to identify areas for improvement and optimization
Translate complex business requirements into detailed functional specifications for technical teams
Create and maintain documentation including process flows, user stories, and technical specifications
Review dashboards and reports created by development team before handing it to business users
Collaborate with data scientists and AI engineers to identify opportunities for AI/ML implementation
Conduct data analysis and provide actionable insights to support business decision-making
Validate and test new solutions to ensure they meet business requirements
Present findings and recommendations to stakeholders at all levels
Serve as a liaison between business units and technical teams
Have a strong understanding of system development life cycle, computer system validation and Good Practice (GxP) requirements.
Document tasks, issues and resolutions using designated tracking tools, as applicable.
Interface with Digital staff and vendors.
Facilitate Agile Scrum Calls, requirement gathering sessions, stakeholder alignment meetings, and project discussions
Support AI product development by validating AI-generated outputs, identifying functional gaps, recommending improvements, and defining future enhancements
Support change management initiatives by communicating project impacts, process updates, timeline changes, and implementation decisions
Provide business analysis support for AI initiatives, including Time Dimension Forecasting, Flex Dosing, Similarity Search, Agent Integration, and Supply Planning capabilities
Provide support in driving cross-functional collaboration among project leaders, business stakeholders, SMEs, testing resources, data scientists, and development teams to ensure the timely and successful delivery of high-quality solutions.
Here Is What You Need (Minimum Requirements):
BA/BS in Technical, Scientific or Business field required
1-2 years of experience in project management, data analysis, business analysis, and information integration preferably in a clinical supply chain setting
Knowledge and experience working in a GMP / GCP environment
Proficiency in document management practices
Excellent written and verbal communication skills
Comfortable preparing and presenting ideas and information in a variety of settings· Must have strong inter-personal and customer service skills
Skilled in Microsoft Office suite including advanced skills with Excel, PowerPoint, Project, Visio, OneNote, Teams and SharePoint
Operational knowledge of SQL, data visualizations skills, and technical writing skills are a plus
Experience and understanding of system validation / software development lifecycle is a plus
Experience conducting or participating in root cause analysis is a plus
Bonus Points If You Have (Preferred Requirements):
BA/BS, in computer science, Information Services or Management Information Systems (MIS), scientific, or related field.
3+ years of experience as a Business Analyst in data analytics or related field
Familiarity with User Acceptance Testing (UAT) processes
Experience in gathering metrics and generating standard reports
Demonstrated ability to learn and apply new skills quickly
Experience using common AI tools, including generative technologies such as Microsoft Copilot, to support problem solving and enhance
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Must be available for periodic meetings with global teams across multiple time zones, including outside regular business hours.
Work Location Assignment: Hybrid
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Information & Business Tech