LLM / Speech AI Developer

Job Location: Lajpat Nagar, New Delhi
Job Type: Full-Time
Experience: 2–5 Years (Preferred)
About Consilium Software
Founded in 2007, Consilium Software is a global provider of AI-native Customer Experience (CX) orchestration solutions, built on nearly two decades of engineering innovation. Trusted by over 2,000 enterprises across 50+ countries and orchestrating more than 5 billion interactions annually, Consilium helps organizations transform customer engagement through intelligent automation, conversational AI, and omnichannel technologies.
Our AI-powered Intelligence Layer spans the entire customer journey—from autonomous decisioning and omnichannel orchestration to workforce intelligence and compliance governance. With flexible deployment across cloud, hybrid, and on-premise environments, we empower enterprises to engage smarter, operate more efficiently, and achieve measurable business outcomes.
We are looking for a passionate and skilled LLM / Speech AI Developer to join our AI development team and build next-generation conversational AI, intelligent voice agents, and enterprise AI applications.
Consilium has earned the GDPR certification, conforming to the requirements of the EU General Data Protection Regulation. Security and quality are intrinsic to our products and services, with our SOC 2 Type 2,HIPAA, ISO/IEC 27001:2022 and ISO 9001:2015 certifications for information security management and quality management systems, respectively.
Consilium Software is incorporated in Singapore, with software development and engineering labs in India, and subsidiaries and branch offices in Malaysia (Kuala Lumpur), Taiwan (Taipei City), Indonesia (Jakarta), Thailand (Bangkok), Australia (Melbourne) USA (Seattle) and Canada (Toronto.)
We encourage you to visit our website: https://www.consiliumsoftware.com before the interview.
Key Responsibilities
Design, develop, and deploy applications using Large Language Models (LLMs) and Generative AI technologies.
Build and optimize Speech-to-Text (STT), Text-to-Speech (TTS), and real-time voice AI solutions.
Develop conversational AI agents, voice bots, and intelligent virtual assistants for enterprise customer interactions.
Implement Retrieval-Augmented Generation (RAG), prompt engineering, function calling, and AI agent workflows.
Integrate LLMs with telephony, contact center platforms, CRM systems, and enterprise applications.
Optimize speech recognition accuracy, response latency, conversational flow, and multilingual capabilities.
Develop APIs and backend services for scalable AI-powered applications.
Evaluate and improve AI model performance, reliability, security, and production readiness.
Required Technical Skills
Strong programming experience in Python and API development using FastAPI or similar frameworks.
Hands-on experience with LLMs such as OpenAI GPT, Llama, Claude, Gemini, or other open-source models.
Experience with AI frameworks such as LangChain, LangGraph, LlamaIndex, or similar technologies.
Working knowledge of speech technologies such as Whisper, Deepgram, Google Speech-to-Text, Azure Speech, ElevenLabs, or equivalent.
Understanding of real-time audio streaming, WebSockets, WebRTC, and speech processing pipelines.
Experience with RAG architectures, embeddings, and vector databases such as FAISS, Pinecone, Chroma, or Milvus.
Familiarity with telephony technologies, SIP, Twilio, Asterisk, or contact center integrations.
Familiarity with Docker, Git, REST APIs, and cloud environments (AWS, Azure, or GCP).
Strong problem-solving, debugging, and performance optimization skills.
Good to Have
Experience developing real-time AI voice agents with low-latency conversational capabilities.
Understanding of Voice Activity Detection (VAD), interruption handling, turn-taking, and streaming audio.
Experience with multilingual speech models, particularly Indian languages.
Knowledge of LLM fine-tuning, model evaluation, guardrails, and AI observability.
Exposure to enterprise conversational AI and customer experience platforms.
Qualifications
Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
Demonstrated experience building and deploying AI/ML applications.
Strong communication skills and ability to work in a collaborative development environment.
Why Join Consilium Software?
Work on innovative Generative AI, Conversational AI, and Speech AI technologies.
Build enterprise-grade AI solutions deployed across global markets.
Gain exposure to real-world AI orchestration, voice automation, and customer experience applications.
Collaborate with an experienced product engineering team.
Competitive compensation and benefits.
Apply Now
Interested candidates can share their updated resume at careers@consiliuminc.com

Work arrangement
No