Live opening · Posted 11 hours ago
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About the role
Description supplied by the original job listing.
We don’t just believe in better. We make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.
Role/Team overview
CxO Products UK is an operational team working across some of Sky’s most popular On Demand areas such as Home pages, Kids, Catch Up TV and Sky Cinema. We work closely with merchandising teams to ensure that Sky customers are served the very best content recommendations across all our platforms (Sky Glass, Sky Stream, Sky Q, Sky Go and Sky+). As we work with imagery, synopses and other metadata, accuracy and attention to detail are vital for the role, as is an ability to work well with other teams. Whilst the role is mainly focused on working within our scheduling systems, there are opportunities for creative individuals to contribute to the editorial vision of the On Demand service. As a member of the CxO Products UK team you’ll help manage:
What you’ll do
• Working with editorial teams to implement their strategy within various content management systems.
• Building and maintaining relationships with other key parts of the organisation such as Media Management, Marketing, Stills, Linear scheduling teams, Compliance and Platform Control.
• Reviewing the user interface to ensure content is working correctly and ensuring that the best possible images and synopses are being surfaced.
• Working alongside technical teams to troubleshoot issues and liaising with them on system improvements.
• Having the imagination and foresight to challenge and change the way On Demand works, as well as giving ideas for improvements to the proposition.
What you’ll bring
• Demonstrable excellent attention to detail, an inquisitive mind and the confidence to challenge inconsistencies or anomalies
• A solid background in TV scheduling or similar operational role.
• Good working knowledge of a range of VOD platforms and a passion for content.
• The ability to investigate time-critical issues and work with a number of stakeholders to find solutions.
• Proven organisational skills, effective workload management, with the ability to prioritise tasks and adapt to changing situations.
• A talent for fostering relationships with stakeholders and collaborating in a large team.
• An ability to communicate complex situations to stakeholders with wide ranging skill sets.
• A solid background in data entry and system inputting
• A curiosity and enthusiasm to challenge and improve the status quo, and to ensure that the customer experience is the very best it can be.
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
Free Sky TV or NOW package, including Sky Sports and Sky Cinema
Pension package with up to 9% employer contribution
Private healthcare with mental health support
Aviva Digital GP and dental insurance
Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
Sharesave and Tech schemes
A range of Sky VIP rewards and experiences
How you’ll work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week.
Your office base
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSky on social media.
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