Credentialing executive

Company Description MantraCare is transforming healthcare through AI-powered therapy, chronic care, and holistic wellness solutions for payers and employers worldwide. The organization is building an AI-first, expert-supported ecosystem spanning mental health, diabetes, musculoskeletal (MSK) care, nutrition, and telehealth. As a global platform covering the full spectrum of care, MantraCare combines automated triage and therapy with escalation to a network of over 51,000 licensed experts when needed. This hybrid approach delivers a seamless experience for employers, insurers, and healthcare systems, while driving significant cost savings and improving outcomes and engagement for members.
Role Description The Credentialing Executive is a full-time, on-site role based in Delhi, India. This role involves coordinating and managing credentialing and re-credentialing processes for healthcare professionals and service providers, ensuring that all documentation, licenses, certifications, and agreements are current, accurate, and compliant with regulatory and organizational standards. The Credentialing Executive will verify credentials with primary sources, maintain detailed records in internal systems, and work closely with providers, internal teams, and external partners to resolve discrepancies or missing information. Day-to-day tasks include updating provider databases, tracking application status, preparing reports, supporting audits, and responding to credentialing-related queries in a timely and professional manner. The role also contributes to process improvements, helps align credentialing workflows with MantraCare’s AI-driven ecosystem, and supports cross-functional collaboration with operations, compliance, and network management teams.
Qualifications
Experience in provider credentialing, enrollment, or healthcare operations, including managing licenses, certifications, and regulatory documentation.
Strong data management and administrative skills, with proficiency in MS Office (Excel, Word), credentialing or CRM systems, and maintaining accurate digital records.
Knowledge of healthcare compliance standards, payer requirements, and basic regulatory frameworks relevant to provider credentialing.
Excellent communication and interpersonal skills for collaborating with providers, insurers, and internal stakeholders, and for handling sensitive information discreetly.
High attention to detail, strong organizational skills, and the ability to manage multiple applications and deadlines in a fast-paced environment.
Problem-solving mindset with the ability to investigate discrepancies, interpret documentation, and propose process improvements.
Ability to work on-site in Delhi, India, in a collaborative team setting, with flexibility to adapt to evolving tools and AI-enabled workflows.
Bachelor’s degree in healthcare administration, business, or a related field; prior experience in a hospital, TPA, insurer, or healthcare technology company is an advantage.
Contact-9718011142

Work arrangement
No