Deputy Shift Manager

To maintain, repair and support the equipment detailed within the agreed Dematic scope of contract on the Customer’s site. Primarily ensuring delivery to both Dematic and the Customer’s expectations with the aim of achieving KPI targets at all times.
During Engineering Shift Manager absence, to deliver all aspects of the engineering contract within key KPI guidelines with a team of multi-disciplined technicians and assistant engineers.
We offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/
“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”
Tasks and Qualifications:
Carry out AMHE equipment servicing in accordance with the quality standards and time schedules as set out in the equipment manuals
To undertake scheduled repairs in accordance with the manufacturers recommendations and industry standard practices
Diagnosis of Mechanical / Electrical / Electronic / PLC / PC faults and subsequent repairs
Prioritise system faults
To comply with Health & Safety legislation at all times
To ensure quality of output at all times
To accurately record all work undertaken
Involvement in continuous improvement and sales opportunities
Maintain product flow at all times
To ensure on-site spares are kept to optimum levels
To represent the company in a professional manner at all times and maintain customer relations
To adhere to the Quality processes and procedures as set out by the company
In the absence of the Engineering Shift Manager:
Day to day management of a multi-disciplined and assistant engineering team
Delivery of key service elements such as planned preventative
maintenance, fault rectification and fault eradication
Deliver written and verbal communications at all levels
Drive a structured process of continuous improvement
Fully interact with the customer in day to day activities
To fully embrace and ensure delivery of key staff processes:
Team and individual attendance
Staff discipline
Staff development identified through Staff Dialogue (appraisal)
Monitor and steer third party support contracts to ensure delivery of key service KPI’s
Fully interact with other engineering team leaders to ensure consistency across shifts and best practice is shared
Monitor and maintain pre-agreed SLA’s