Manufacturing Process Quality Lead

Purpose of Position
The Customer Satisfaction & Quality (CS&Q) Manufacturing Quality Lead is responsible for driving manufacturing quality excellence, customer satisfaction, Supplier Quality management and continuous improvement across the Product plants r. The role will lead the deployment of robust quality management systems, ensure manufacturing process capability, drive defect prevention, improve customer experience, and develop a strong quality culture throughout the value chain.
The position requires extensive experience in electronics manufacturing environments, including PCBA assemblies, UPS , Drives manufacturing, and Contract Manufacturing operations, with a strong focus on quality tools, processes, systems, and customer-centric quality management.
Key Responsibilities:
Responsible for the Cluster CS& Q related activities as under.
Drive Quality Excellence end to end from Supplier to Customer
Knowledge of quality control processes across SMT, THT, Wave Soldering, Reflow Soldering, ICT, Functional Testing, Burn-in and Final Assembly processes.
Improve First Pass Yield (FPY), Rolled Throughput Yield (RTY),COPQ and customer satisfaction metrics.
Support NPI, industrialization, product transfers and manufacturing ramp-up projects
Drive quality governance with Contract Manufacturers (CMs), EMS partners and key suppliers.
Lead along with Plant quality & cross-functional teams to resolve significant customer complaints and perform structured root-cause analyses
Strong management of Product Regulatory certification to ensure compliance with Standards
Ensure effective implementation and compliance of ISO 9001, ISO 14001, ISO45001 and relevant industry standards.
Drive internal audits, management reviews and regulatory compliance programmes.
Lead and coach manufacturing quality engineers and quality professionals.
Build strong cross-functional collaboration with manufacturing, engineering, supply chain and customer service teams.
Lead continuous improvement of quality systems and digital quality initiatives.
Champion Lean Six Sigma, problem-solving methodologies (8D, DMAIC, PDCA), and performance improvement programs across plants.
Ensure the CTQ’, CTP`s & high risk RPN are managed to ensures the risks are mitigated
Drive supplier development programs to enhance supplier competency and performance
Ensure the Global quality programs and methodologies are well implemented & there is Continuous improvement culture in the Cluster
Create a culture of people connect that fosters development opportunities and motivates high performance.
Strong team player & consistent in communication
Relationship
Plant Managers
Country FO , CCC teams
LoB Engineering & R&D, OQL
Regional/Global CS&Q leadership
Supply Chain & Logistics
External Customers and Auditors
Product & Quality certifications bodies
Measure of performance
Customer Complaint – Zero OSA, FFR reduction
Plant MDR / FPY reducing Defect rates
Audit results and certification compliance
CAPA effectiveness and closure time
Improvement in COPQ
Employee capability development
BE/BTech in Electrical/ Electronics Engineering with Min 15 Years of experience in managing Quality at plant & cluster level working with cross functional teams
Leadership and Experience in
PCBA Manufacturing
UPS/ Electronics Assembly Processes
Drives Manufacturing
Contract Manufacturing (EMS) Operations
Supplier Quality Management
Customer Quality Management
Deep knowledge of quality systems, root-cause tools, and continuous improvement.
Strong background in QMS, customer quality management, and manufacturing processes.
Six sigma – Black Belt (Preferable)
8D /5Why, Problem solving methodologies
PFMEA & Control plan
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.
Country-specific programs and initiatives may be available.
Looking to make an IMPACT with your career?
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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
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Work arrangement
No