Sales Representative – HNI Clients

Role Description As a full-time Sales Representative – HNI Clients at ORN Journeys, located on-site in Bengaluru, you will focus on acquiring, nurturing, and growing relationships with high-net-worth individuals. You will identify prospective HNI clients, present tailored travel solutions, and manage the end-to-end sales cycle from initial contact to closing and post-sales follow-up. On a day-to-day basis, you will conduct client meetings and calls, prepare customized proposals, coordinate with operations and product teams to ensure feasibility, and maintain accurate records in the CRM system. You will also track sales performance, provide market and client feedback to internal stakeholders, and collaborate with marketing to support targeted campaigns and exclusive events. This role requires a strong client-service mindset, the ability to understand complex travel products, and a focus on building long-term, trust-based relationships.
Qualifications
Proven experience in consultative sales or account management, preferably serving high-net-worth or premium clients in travel, hospitality, financial services, or luxury products.
Strong communication, presentation, and interpersonal skills, with the ability to build trust and rapport across diverse client profiles.
Ability to understand and explain complex travel itineraries, integrated services, and value propositions clearly and confidently.
Solid negotiation, closing, and objection-handling skills, with a focus on ethical, client-centric selling.
Experience using CRM or sales management tools to track leads, opportunities, and client interactions accurately.
High level of professionalism, discretion, and confidentiality when dealing with sensitive client information.
Comfort working in a fast-paced, evolving environment and collaborating closely with operations, product, and marketing teams.
Bachelor’s degree in Business, Marketing, Hospitality, or a related field, or equivalent practical experience.
Willingness to work on-site in Bengaluru and flexibly schedule meetings or travel as required to serve client needs.
Knowledge of European travel destinations and premium travel services is an advantage.

Work arrangement
No