Nexthink

Nexthink
Greetings from TCS!!!
TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. Your role is of key importance, as it lays down the foundation for the entire project.
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Position: Nexthink
Experience: 6 to 12 years
Location: Trivandrum
Required Information
Details
Desired Competencies (Technical/Behavioral Competency)
Must-Have
Experience in Nexthink Collector Packaging, Agent roll-out, Platform setup
Nexthink Integration experience with AD, SSO, Jira/ServiceNow, Amplify, Chatbot, etc.
Experience in creating customer specific Dashboards, Alerts, Application Experience, Campaigns, Remote Actions and Digital Experience.
Proficient in NQL.
Ability to collect, analyze and interpret data from Nexthink.
Perform baseline of end user device & Application KPI's with client
Finalize the thresholds against each KPI and execute SLA document
Generates Tool based reports - Weekly, Monthly & Quarterly as agreed
Work with other technical teams to drive implementation of improvement activities
Ability to present Nexthink findings and Value Add to customers on a periodic basis.
Proficient in Windows PowerShell Scripting with a minimum L2 level
Experience with automating tasks and processes using PowerShell including working with AD and windows components.
Strong Windows knowledge.
Ability to identify and implement process improvements.
Effective communication & collaboration skills to work with technical and non-technical stakeholders.
Good-to-Have
Experience in Desktop Support
Experience in Intune, AD
Experience in Application Monitoring
Experience in Azure Cloud
Experience in Powershell
Experience in Jira
Familiarity with data visualization tools (e.g., Tableau, Power BI)
Role descriptions / Expectations from the Role
Install, configure and maintain Nexthink platform.
Customize remote actions, Dashboard, Alerts, Campaigns and Flows.
Analyze data from Nexthink, provide periodic update to the stakeholders.
Develop and maintain documentation for Nexthink processes.
Collaborate with IT teams to resolve technical issues.
Provide support and training to increase adaptability and usage of the tool by SD and EUC teams.
Identify opportunities for process improvements and DEX improvisation
Stay up to date with the latest best features, best practices and industry trends.
Also please refer below link for downloading application form. If you don’t remember your password, please click forgot password. Fill application form and then download.
TCS iBegin
Professional Skills: Strong analytical, problem‑solving, communication, and ownership mindset. TCS Eligibility Criteria: *BE/B.tech/MCA/M.Sc./MS with minimum 6 years of relevant IT-experience post
Qualification. *Only Full-Time courses would be considered. *Candidates who have attended TCS interview in the last 1 months need not apply. Referrals are always welcome!!!Kindly don't apply if already attended interview in last 1 months.
Thanks, and regards,
Athira p s

Work arrangement
No