Showroom Sales

At Phillip Jeffries, we believe the most beautiful spaces begin with meaningful connections. Since our start in a family garage in 1976, we have grown into a global luxury wallcovering brand trusted by the world’s top designers and architects. Today, our curated collections and dedication to exceptional service set the standard in the industry. That kind of reputation is built by passionate people who know how to sell not just a product, but a story.
As our new Showroom Sales person in our New York Showroom, you’ll be the first point of connection between Phillip Jeffries and our clients — welcoming designers, sparking inspiration, and delivering a personalized, high-touch experience from the moment they walk through the door.
We’re looking for someone who thrives in a client-facing environment, understands the rhythm of the design industry, and knows how to balance impeccable service with a strong sales instinct. You’ll report directly to the Showroom Manager and play a key role in creating a space where creativity, service, and luxury meet.
From curating client presentations to supporting showroom events, your day-to-day will be full of meaningful connections — here’s what you’ll be doing:
Showroom Sales:
Convert showroom visits, calls, and new accounts into sales opportunities
Drive higher order values through effective up-selling
Boost showroom traffic through outreach and scheduled presentations
Deliver exceptional customer experiences
Encourage repeat business by following proven processes
Selling:
Represent the Phillip Jeffries brand in the showroom
Compile project shops and manage sample follow-ups
Track and manage your sales pipeline
Drive sales with new and existing clients while servicing assigned accounts
Identify and act on cross-selling opportunities
Follow established follow-up processes
Track KPIs and goals using our CRM platform
Send thank-you notes and mailers to nurture relationships
Build trust and develop long-term client connections
Complete stock checks and manage sample/mailer orders
Proactively update clients on ETAs and product status
Provide timely, professional responses via phone and email
Act as a knowledgeable, go-to resource for wallcovering solutions
Own open order reporting, including CFA approvals and re-selections
Business Development:
Build and strengthen client relationships
Introduce new accounts to showroom products and services
Follow established SDR and inside sales processes
Manage follow-up steps within the sales pipeline
Understand and anticipate client needs
Stay current on industry trends and insights
Attend local industry events to network and grow visibility
Identify and pursue new sales opportunities
Convert prospects into loyal, repeat clients through strategic planning
Prospecting and Lead Generation:
Manage the new account setup process
Profile strategic accounts and identify key decision-makers
Engage prospects through outbound calls and sampling outreach
Educate and develop new leads, with potential hand-off to outside sales
Generate qualified leads for the outside sales team
Cultivate new clients unfamiliar with the Phillip Jeffries brand
What You Bring to the Table:
Local Insight: You're based in the New York area and have your finger on the pulse of the local design community.
Design or Retail Experience: You bring at minimum 1 year of experience in luxury sales, interior design, or a client-facing role in a showroom or retail setting.
In-Showroom Presence: You're available to work on-site 5 days a week, providing consistent, high-touch support to every client who walks through the door.
Client-Focused Mindset: You love connecting with people and delivering elevated, personalized service that keeps clients coming back.
Visual Thinker: You understand the design process and have an eye for aesthetics—making it easy for you to help clients bring their vision to life.
Tech-Savvy: You’re confident using Microsoft 365, and CRM tools are second nature to you.
Detail-Oriented: You catch the little things that others miss and take pride in your organizational skills and accuracy.
Strong Communicator: You’re clear, confident, and professional—whether you're greeting a client, crafting an email, or supporting your team.
Team Player: You thrive in a collaborative environment and love being part of a close-knit, high-performing team.
Positive Energy: You bring a warm, enthusiastic attitude to the showroom every day—because great energy creates great experiences.
Adaptable & Reliable: You’re proactive, dependable, and ready to pivot when needed in a fast-paced, ever-evolving environment.
Education: A Bachelor’s degree in Sales, Marketing, Design, Art, or a related field is a plus—but your passion and experience speak volumes.
Why Phillip Jeffries?
As a purpose-driven organization, we truly believe that where you work matters. We are committed to creating an organization with a higher purpose, a place where our talented team can truly flourish. Phillip Jeffries believes in creating an environment with opportunities to grow personally and financially, offering volunteer opportunities that support our community and environment as well as extend

Employment type
Full Time

Work arrangement
No