Senior Field Service Engineer

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Manager
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Your role and responsibilities
in this role, you will lead and supervise a team of Service Engineers and Technicians while driving the successful execution of service projects and field activities. You will ensure timely, high-quality, and cost-effective service delivery, support customer satisfaction, and contribute to business growth through operational excellence and strong customer engagement
The work model for the role is: Onsite
This role is contributing to the AUEN in Egypt.
You will be mainly accountable for:
Leading and coordinate field service, testing, commissioning, maintenance, and repair activities for power and automation systems.
Monitoring project execution to ensure compliance with schedule, quality, cost, margin, and customer satisfaction targets.
Planning and allocate resources effectively based on workload, competencies, and customer requirements.
Building and maintaining strong customer relationships while supporting sales and business growth initiatives.
Driving continuous improvement initiatives and promote operational excellence using digital tools and best practices.
Ensuring strict compliance with health, safety, environmental, and integrity standards across all service activities.
Supporting the development, certification, and technical competency of service team members.
Our team dynamics
You will join a dynamic, talented, high performing team, where you will be able to thrive.
Qualifications for the role
Ability to demonstrate your experience in ABB Medium Voltage and Low Voltage Switchgear, Protection Relays, CTs, VTs, Circuit Breakers, Distance Protection, Line Differential Protection, and Power Plant applications.
You are passionate about leadership, planning, problem-solving, and customer-facing skills.
Degree in electrical engineering or Automation & Control Engineering.
Proven experience of 8-10 years in Power Systems, Protection Systems, Testing, and Commissioning.
You are at ease communicating in English and Arabic.
Willingness to travel across Egypt and Africa to support customer projects and service activities.
What’s in it for you?
We want you to bring your full self to work on your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates an impact you can see and feel, every day.
Benefits
From well-being to retirement, ABB offers benefits that support every stage of your career.
More about us
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.