Specialist I, CVS Operations Converse China

Role Purpose
Support the day-to-day operation of the Value channel, including expense and payment processing, store operational needs, and coordination with internal teams and vendors.
Key Responsibilities
Expense & Payment Management
Manage end-to-end expense and payment processes for the Value channel via the company payment system
Review documents for accuracy, submit payments on time, and track through completion
Monitor overall expense status, flag exceptions, and follow up with stakeholders
Keep payment records well organized for reconciliation and audit readiness
Store Operations Support
Support stores with contract review, approval, signing, and company-seal processes
Act as the coordination point between store managers and internal functions
Collect and consolidate store and employee information accurately and on time
Vendor Coordination
Coordinate with operations vendors on services, contracts, and project follow-up
Track milestones and open items; escalate risks early
Team Support
Provide day-to-day support to the Value channel team, including meeting coordination
Support ad hoc projects and look for ways to simplify processes
Qualifications
Bachelor's degree or above; business, finance, retail, or related field preferred
Experience in retail operations, finance operations, payment processing, or store support preferred
Strong attention to detail; able to manage multiple tasks and deadlines
Good communication and coordination skills with a service mindset
Proficient in MS Office; experience with payment or workflow systems is a plus
Fluent Chinese; basic business English preferred