Medical Record Representative

As a Medical Record Rep, you'll ensure health records meet state and federal requirements, reconcile and certify their accuracy, and manage corrections to maintain data integrity. Your work directly supports senior leadership, and intradepartmental teams, contributing to exceptional patient care and organizational compliance.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Retrieve, organize, prepare, scan, and index medical record documentation into the electronic health record (EHR)
Perform quality assurance reviews to ensure accuracy, completeness, and compliance with indexing standards
Correct documentation errors, including misfiled records, duplicate documents, and paper-to-image discrepancies
Process birth and death records in compliance with state and federal regulations
Communicate with physicians, clinical staff, and external agencies to resolve documentation issues.
Support audits, regulatory reviews, and release of information requests
Maintain confidentiality and compliance with HIPAA and organizational policies
Meet productivity, quality, and turnaround standards
Serve as a resource to peers and assist with training or workflow improvements
Perform other duties as assigned
Required:
High School diploma or G.E.D. equivalent.
Two to three (2-3) years of experience working in a Health Information Management/Medical Record office with electronic medical records.
Proficiency in MS Word and Excel.
Strong customer service skills.
Ability to work independently and in a team setting with minimal supervision.
Preferred:
Associate degree in Health Information Technology (HIT) or other health-related field.
Registered Health Information Technician (RHIT) certification.

Employment type
Full-time

Work arrangement
No