Senior Manager of HR Operations

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.
Requirements
Job Overview
The Senior Manager of HR Operations is responsible for the strategic direction, management, and oversight of human resources operations supporting Biomedical Graduate Education (BGE) within the Georgetown University Medical Center (GUMC). This position serves as a key liaison between University Human Resources, the Office of Faculty & Academic Affairs and BGE administration on human resources-related matters for faculty, staff, fellows, and students.
This role is instrumental in supporting the growing operational and workforce needs of Biomedical Graduate Education as programs expand and additional academic offerings are introduced. The Senior Manager will partner closely with BGE leadership to ensure that HR operations, employment processes, HCM data management, compliance, and payroll processes are effectively structured to support both current operations and future growth.
The Senior Manager of HR Operations also serves as a resource for training on HCM business processes for the GUMC HR team, documentation development, and stakeholder education. This role will strategically and collaboratively address the standardization of faculty, staff, fellow, student, and non-GU employed records to align with institutional policies, local and federal regulations, and GUMC operational practices.
Work Interactions
This position reports to the Director of Human Resources for GUMC, and interacts frequently with senior leadership, faculty, staff, fellows, and students to oversee the implementation of employment processes. This role works closely with the BGE Senior Business Manager on projects, reporting, and issue resolution, in addition to GUMC administrators and university-wide operational stakeholders.
Requirements and Qualifications
Bachelor’s degree in Human Resources, Business Administration, Higher Education Administration, or related field.
At least 8-10 years of progressive experience in HR operations, administration, or workforce management.
Experience supporting complex organizational environments with multiple employee populations.
Strong knowledge of HR operations, employment regulations, HRIS/HCM systems, payroll coordination, and compliance practices.
Demonstrated ability to effectively manage HR processes and operational workflows.
Experience developing standard operating procedures, training best practices, and data reporting.
Excellent organizational, analytical, communication, and interpersonal skills.
Ability to handle confidential and sensitive matters with discretion and professionalism.
Experience working in higher education and/or public health preferred. Prior experience with Workday or other HRIS systems preferred.
Work Mode Designation
This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.
Pay Range:
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:
$66,783.00 - $126,720.23
Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.
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Submission Guidelines:
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.
Need Assistance:
If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.
EEO Statement:
GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.
Benefits:
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.