Manual QA Engineer – Senior

Overview:
SOFTSWISS continues to expand the team and is looking for a Senior Manual QA Engineer to join our team. We need a true, experienced, and accomplished professional who shares our culture and values.
About Product:
The SOFTSWISS Game Aggregator is a high-load casino games API platform that connects operator platforms to multiple remote game servers via a single integration.
Behind the product is a team of engineers, DevOps specialists, integration experts, account managers, and partnership professionals who ensure reliable, secure, and scalable operations for operators worldwide. You'll solve complex technical challenges and help power one of the industry's leading aggregation platforms.
Key responsibilities:
Own QA for your product team end-to-end: test strategy, checklists, test cases, etc.
Measure product quality with meaningful QA metrics and indicators (not vanity numbers)
Report QA status, risks, and plans to your team and product stakeholders
Review feature requirements early; surface gaps, ambiguities, and risks before development
Lead releases as the responsible QA; monitor deploy results in production
Diagnose defects and track them from discovery to resolution
Validate data directly in the databases - you will work with databases on daily as part of this role
Collaborate closely with product, infrastructure, and business
Give product demos to the Product Owner
Research and adopt new QA approaches and tools, including AI-assisted QA (agents, skills) to speed up routine work
Continuously improve the team’s QA process
Required Experience:
4+ years in QA of server-side / backend applications
Strong test design & analysis - risk-based prioritization, solid test-design techniques, and exploratory testing
Systematic mindset and independence - proven experience improving QA processes and driving them, comfortable in a mixed Scrum / non-Scrum environment
Strong hands-on experience with microservice-based systems -this is the core of the role. You understand the trade-offs of microservice architecture (pros and cons)
API testing - confident with Postman and REST APIs
CI/CD - understands pipelines and can read them (GitLab CI)
Bug tracking - Jira, structured defect management and reporting
Strong troubleshooting - can localize a failure (frontend vs backend vs data vs infra)
Logs / observability - able to investigate via ELK / Grafana
English / Russian - Upper-Intermediate (B2) or higher; good communication skills
Nice to have:
Prior ClickHouse experience
Web UI testing and familiarity with design systems (component libraries)
Test automation tools - experience using test automation tools such as Selenium, JUnit, TestNG, or similar technologies
AI for QA productivity - using agents / skills / LLM tooling to automate and speed up routine work
Product / iGaming domain experience
Our Benefits:
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events

Work arrangement
No