Patient Services Administrator (Bank)

Bank Patient Services Administrator
Ipswich Hospital | Customer | Bank | Part time
£12.84 per hour
Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest Healthcare Charity and be part of a talented team, doing incredible work to shape the health of the nation.
At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.
As an Patient Administrator, you will:
Work over varied Admin departments
Handle enquiries from varying service users
Will be required to greet and attend patients for their appointments.
Ensure all patient information is correct and logged/updated on the relevant systems
Deal with enquiries from Patients, Consultants, GPs and Secretaries.
Arrange Outpatient appointments
Answering phones, organising post and general admin duties.
Put your strong IT and keyboard skills to work.
Maintain databases.
Manage Consultant clinic sessions as per requests.
Previous Healthcare Admin experience will be an advantage.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Nuffield Health Ipswich Hospital
Set in over 19 acres of private woodland, Nuffield Health Ipswich Hospital is a haven of tranquility and repose. Only private patients are treated at Nuffield Health Ipswich Hospital, making us the only purely private hospital in East Anglia and the first within the Nuffield Health Hospitals group. We are currently registered with the Care Quality Commission for 60 beds, with areas of specialty in cataract, cosmetic, gynaecology, imaging & radiology, orthopaedics and urology & men's health Ipswich has a CQC (Care Quality Commission) rating of good.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
Please inform your line manager if you are applying internally.