Country People Solutions Lead

Job Title:
Country People Solutions Lead
Job Description
Reporting to the CEE People Solutions Director, this role serves as the primary People Solutions partner for Bulgaria, acting as the main advisor to the Country Lead and key business stakeholders on all people-related matters.
The People Solutions Lead plays a critical role in aligning people strategy with business objectives, supporting organizational effectiveness, and ensuring a consistent and high-quality employee experience across the country. The role combines strategic business partnering with hands-on HR leadership, covering employee relations, compliance, performance management, workforce planning, employee engagement, and talent initiatives.
As the main point of contact for People Solutions in Bulgaria, the role is responsible for ensuring compliance with internal policies, local labor legislation, and global standards, while providing practical guidance to leaders on employee relations matters, organizational change, performance issues, and workforce decisions.
The role supports the full employee lifecycle, including onboarding, internal mobility, performance management processes, disciplinary actions, Performance Success Plans (PSPs), dismissals, and engagement action planning. In addition, the position is responsible for maintaining Workday data integrity, managing escalations and employee concerns, partnering on talent and learning initiatives, and using people analytics and performance metrics to identify trends and drive informed business decisions.
Responsibilities:
Act as business partner to the Country Lead on all people-related matters
Safeguard internal compliance with company policies and procedures and ensure compliance with local labor law and practices
Act as the primary point of contact for all People Solutions matters in Bulgaria
Ensure Workday data integrity by identifying and correcting discrepancies, including supervisory organization issues
Manage escalations and employee concerns effectively and in a timely manner
Support performance management processes, including disciplinary procedures, Performance Success Plans (PSPs), and dismissals
Support business needs related to ramp-ups, ramp-downs, internal mobility, and onboarding
Collaborate with business stakeholders on Your Employee Survey results and drive action planning
Facilitate Talent and Learning & Development initiatives (e.g., APR, Assess Potential, Talent Reviews)
Monitor and analyse people performance metrics and take appropriate actions based on insights
Experience
6+ years of relevant HR / People Solutions / HRBP experience, including at least 2 years in a leadership role
Strong background in employee relations and performance management
Experience supporting the full employee lifecycle
Experience partnering with senior business leaders and managers
Experience in multinational or matrix organizations preferred
Strong knowledge of Bulgarian labor law
Good understanding of HR policies, procedures, and compliance standards
Knowledge of performance management processes, including disciplinary actions, PSPs, and dismissals
Understanding of workforce planning, organizational changes, and internal mobility
Familiarity with employee engagement and talent management processes
Experience with Workday preferred
Strong HRIS data management skills
Ability to ensure data integrity and correct system discrepancies
Experience using HR data, reports, and analytics for decision-making
Fluency in both English and Bulgarian language
What we offer:
Competitive salary package
On-site working model, with the possibility to transition to a hybrid arrangement upon successful completion of the probation period
Standard working hours, Monday to Friday, with bank holidays off
Monthly transportation and internet allowance in addition to base salary
Bonus for important life events
Additional medical coverage, including health and dental care
Life and disability insurance
Sport card, co-financed by the employer
Employee discounts on a variety of goods and services
5 additional paid days off for educational purposes
Location:
BGR Sofia - Advance Business Center
Language Requirements:
Bulgarian (Required), English (Required)
Time Type:
Full time