Accounts Receivable Specialist

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, you’ll receive 22 days paid time off, plus 11 company paid holidays. Also, medical, dental & vision insurance, 5% 401(k) company match, plus a range of other benefits that you can choose from.
About You:
In this role, you will keep our cash flow healthy by managing and collecting outstanding customer receivables as part of our Finance team. You will thrive in a dynamic, fast-paced environment where accuracy, persistence, and professionalism directly reduce aged receivables and strengthen customer relationships.
Success in this role comes from being organized, detail-oriented, and comfortable owning both individual accounts and a broader portfolio. You will prioritize collections based on account status and payment terms, communicate clearly with customers about payments and disputes, and keep every account moving toward resolution. You are someone who spots discrepancies, follows through, and brings clarity to billing questions.
You will also be a key partner to the sales and corporate billing teams, making sure everyone has clarity on outstanding payments. Your reconciliations and reports give leadership the visibility it needs to forecast collections and make confident decisions.
Day-to-Day, You Will:
Monitor, manage, and collect overdue accounts to reduce aged receivables, covering both individual customer accounts and a broader portfolio.
Contact customers by phone, email, and written correspondence to collect payments, resolve disputes, and follow up on payment arrangements.
Track incoming payments, ensure they are posted accurately to the correct accounts, and resolve payment discrepancies quickly with customers.
Generate and review aging reports regularly to identify overdue accounts and prioritize collection efforts by account status and payment terms.
Address and resolve customer billing issues, disputes, and concerns in a professional and timely manner, working closely with the sales and corporate billing manager to confirm outstanding payments.
Perform monthly reconciliation of the Accounts Receivable aging report to the General Ledger.
Prepare weekly and monthly reports on collections status, collection forecasts, and delinquent accounts for management review.
Your Skills & Experience Might Include:
Required
2 to 4 years of experience in collections, accounts receivable, or related roles in a corporate environment.
Working knowledge of collection practices, credit terms, and the legal considerations of debt recovery.
Proficiency in the Microsoft Office Suite, including Excel, Word, and Outlook.
Experience with collections software or ERP systems such as SAP, Oracle, or other financial software.
Preferred:
A Bachelor's degree in Accounting, Finance, Business Administration, or a related field. A combination of relevant experience and education may also be considered.
Work Authorization: Candidates must be authorized to work in the U.S. without employer sponsorship for this opportunity.
Compensation: The anticipated base salary for this role is $55,000 to $65,000 annually. Final compensation will be determined based on factors including location, experience, and qualifications. Any compensation outside this range will follow applicable laws and company policy.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.