Configuration Analyst

Hi,
Hope you are doing well.
Please find the job description below and let me know your interest.
Title: Configuration Analyst
Location: Manyata Tech Park (Hybrid 2x weekly onsite)
Job Type: Full time
Must Have:
2+ years supporting, configuring, or administering an enterprise SaaS application (i.e. Salesforce, ServiceNow, Workday, Veeva, SAP Ariba, Coupa, Oracle Cloud, Dynamics 365, or similar)
Hands-on experience configuring workflows, business rules, templates, fields, roles, permissions, or similar application functionality.
Experience managing inbound support tickets, troubleshooting application issues, and resolving business-user requests.
Experience testing configuration changes, enhancements, and product releases before production deployment.
Strong communication skills with the ability to gather requirements and work directly with business and technical stakeholders.
Nice to Have:
Experience with Malbek, Keelvar, or similar procurement technology platforms
Experience with CLM platforms such as Icertis, Coupa CLM, Agiloft, Ariba Contracts, or DocuSign CLM
Experience working in Agile environments using Jira, ServiceNow, or similar ticketing/change-management tools.
Day to Day:
Client is seeking a dedicated Configuration Support Analyst to join our team supporting a consumer healthcare client’s Procurement Technology group. The Procurement Technology Configuration Analyst will support the administration, configuration, and ongoing enhancement of procurement technology platforms including sourcing and contract lifecycle management tools. Responsibilities include configuring workflows, templates, roles, and permissions, troubleshooting user issues, testing system updates, supporting deployments, maintaining documentation, and partnering with business stakeholders to resolve requests. The role also requires strong written communication skills, as the consultant will interact directly with business users, provide system guidance, and communicate changes and updates across the organization.
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Thanks & Regards
Mohit Kumar
Lead IT Recruiter, KPG99
Contact: +91 7840854069 | mk@kpgtech.com
www.kpg99.com
3240 E STATE ST EXT Hamilton, NJ 08619

Work arrangement
Hybrid