Factory Support Operator

Kentec Electronics Ltd, during the last 40 years, has expanded into a major worldwide manufacturer of independent fire control panels. Over time, the Kentec brand has become known for its top-quality products, outstanding service, and exceptional support. Headquartered in Dartford, Kent, Kentec has established itself as a global leader, supplying control equipment to more than 90 countries across the world in multiple languages.
As part of the Hochiki Corporation – one of the world’s most established and respected fire detection and life safety manufacturers, with over 100 years of history – Kentec is proud to have been a valued member of the Hochiki family for the past 13 years. This partnership has strengthened our position in the global market, enabling us to deliver world-class fire control panel solutions backed by decades of innovation, quality, and reliability. Our shared values and long-standing collaboration continue to drive progress, excellence, and customer trust across the industry.
We are seeking a fully flexible individual to join our team and work alongside the factory manager.
The individual will be responsible for running production dashboards, supporting production team leaders in each department of the factory, to ensure they are hitting daily targets pushing on priority products highlighted by the planning department.
Targets will be monitored per operator using our in house system ensuring our operators are hitting set production times.
The individual will also be getting hands on in each area learning the process flow of the department to cover sickness and holiday where needed. Learning all processes and procedures throughout the factory to help address the operators that aren’t following as they should be.
Responsibilities
Work alongside the Factory Manager being fully flexible to be where needed on a daily basis.
Running production dashboards, ensuring jobs are investigated/closed where needed.
Support pushing prioritised products through departments.
Working alongside operators to aid training where production is slower .
Learn and understand processes and procedures throughout the factory and promote these alongside the team leaders and factory managers.
Understand all health and safety procedures within the factory and work with the operators that are not following the documented PPE
Skills, Experience and person Specification
Knowledge on materials and safe handling
Computer literate
Motivated
Self-driven
Can work off own initiative
Can work as part of a team
Job specifics
General working hours are: 08:00-16:30 Monday to Thursday and 08:00-15:30 Friday
There could be occasions where cover will be needed on the PM shift Monday to Thursday 14:00-22:00 and Friday 13:00-20:00 (this will be planned in advance with an additional shift allowance)
Free parking
Enhanced workplace pension scheme
Enhanced parental leave
Employee Assistance Programme
Unlimited access to 24/7 GP and wellbeing experts (Smart Health)
Financial well-being scheme (Salary Finance)
Employee Referral Scheme
Long service awards
Free Mental Health First Aid courses (M.H.F.A.)
Life Assurance
Cycle to work scheme
Company sick pay
Internal Training
Company Events
Employee benefits, discounts and perks (Rewards Gateway)
Volunteer with a charity of your choice for a day each year
Get the latest tech at the best price and spread the payments over your salary, interest-free (SmartTech)

Employment type
Full-Time

Work arrangement
No