Director of Operations

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.
IEM is seeking a Director of Operations to lead Integrated Products manufacturing in Surrey, B.C. This role owns safety, quality, delivery, cost, productivity, capacity, and team development across the assigned product lines.
The ideal candidate is a hands-on operations leader with experience scaling complex, high-mix manufacturing environments, building strong leaders, implementing Lean operating systems, and ensuring disciplined daily execution.
Please note: This position requires 100% in-office presence in our Surrey, B.C. offices and does not offer remote work.
Key Responsibilities
Responsible for planning, coordinating, and overseeing daily operations to ensure the company fulfills its mission of delivering quality products on schedule while meeting efficiency and productivity objectives.
Oversee revenue and budgets (Investments, CapEX, etc.)
Provide direction to the production team and establish strong collaboration with other departments, including EHS, Planning, Engineering, Quality, Process Improvement, HR, and Finance, to facilitate production flow and achieve established goals.
Plan, organize, and direct manufacturing and maintenance operations to maximize the return on assets.
Continuously improve safety performance by addressing both physical safety concerns and fostering a strong safety culture among employees.
Initiate plans and processes to minimize manufacturing costs through efficient utilization of manpower, equipment, facilities, materials, and capital.
Ensure business objectives and production schedules are met while maintaining product standards that exceed customer expectations.
Implement manufacturing strategies and action plans that align with IEM’s strategic initiatives.
Establish accountability at both the group and individual levels within assigned departments for problem-solving and cost reduction, addressing both long-term and immediate needs.
Encourage innovation by promoting the use of new techniques and fact-based, data-driven problem-solving.