Corporate Actions Processing Associate

Join JPMorganChase in a role where precision and partnership directly shape client outcomes. You will help strengthen the client experience by ensuring corporate actions are captured, communicated, and completed accurately and on time. If you enjoy solving operational challenges, collaborating across functions, and improving processes, this is a great opportunity to grow your impact in asset servicing.
As a Corporate Actions Processing Associate in Investment Middle Office Services Asset Servicing, you ensure corporate actions are processed accurately across the full lifecycle—from announcement capture through elections and payments.
You will work with teammates and partners across functions to resolve exceptions, strengthen controls, and continuously enhance how we deliver for clients
Job responsibilities
Process corporate actions across the full lifecycle, from announcement capture through elections and payments
Ensure accurate and timely execution in line with procedures, controls, and deadlines
Track, obtain, and submit corporate action election responses with a focus on completeness and timeliness
Monitor and resolve daily control checks and exceptions
Investigate and resolve cash and stock breaks, claims, and related operational issues
Liaise with agent banks and custodians to improve processing outcomes and client experience
Partner with internal stakeholders, including risk and client-facing teams, to provide proactive support
Escalate risks, issues, and trends promptly to management and support timely remediation
Participate in user acceptance testing and support system migrations and process changes
Contribute to team and departmental initiatives, including process improvement and operational change meetings
Support a strong team rhythm through huddles and consistent communication
Required qualifications, capabilities, and skills
Full lifecycle corporate actions processing knowledge
Working knowledge of corporate actions and income accounting entries
Demonstrated control-focused mindset and ability to complete daily checks consistently
Proven ability to resolve operational issues using strong analytical and problem-solving skills
Strong written and verbal communication skills, including communicating complex topics clearly
Ability to build effective working relationships across diverse stakeholders, including senior partners
Ability to manage demanding stakeholders and set expectations professionally
Experience supporting investment operations processes such as trade support, cash, and reconciliations
Ability to prioritize effectively, meet tight deadlines, and deliver with minimal supervision
Proficiency with Microsoft Excel, Word, and PowerPoint
Preferred qualifications, capabilities, and skills
Client service or middle office exposure
Familiarity with corporate actions processing platforms (for example: IM Actions Corporate Actions, Bancs, Cosmic)
Experience participating in or supporting project delivery and understanding key control points in change programs
Broader financial markets product knowledge and understanding of transaction lifecycles
Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes