Architect - Enterprise Application - SAP N 4D

Architect - Enterprise Application - SAP N
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Job Purpose
Lead Labs portfolio life-cycle activities and drive through tower structure sustainable solutions to maximize the value contribution of company’s investment
Advocate and enforce applicable standards, policies, procedures, and best practices in the implementation and/or maintenance of Labs systems, in particular Labvantage LIMS
This role provides global depth technical and functional knowledge for Labvantage LIMS for design, development, deployment and operations for products and services in this area, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles.
Also accountable for Design Authority and within LIMS(Labvantage) for all products and services. This position reports to a Product Manager, working in strong collaboration with all BCF tower’s structure, but specially with the Product Senior Solution Architect. As such, the role provides broad exposure to business stakeholders around the globe and required strong business process knowledge on Labs
Key Responsibilities
Play Design Authority role for the LIMS(Labvantage) in the Product team level, assessing impacts and approving all the initiatives that are going to be related to products and services on this product team.
Manage the demand with the business (CIPs, projects, major incidents, special requests), including address Escalation of incidents/requests/problems/demands from business
Involvement on transformational programs/projects to provide functional and technical expertise, collaborating with since the design until go live of products, including Service Introduction role when needed
Seek highly automated solutions and new approaches to work for LIMS(Labvantage)
Partnership with Product Owner and/or Functional Experts on continuous improvement, evolution of the product and Lifecycle management
Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development
Strong collaboration with business to translate business functional requirements into actual practical and working IT solution specifications and assuring high level of satisfaction from the customers
Participate on new design for solutions, services and products together with Business stakeholders, Enterprise Architecture, Transformational programs, Strategic Functional Capabilities, Business Partnership, etc.
Liaise with the other BCF areas to ensure consistent cross-functional business process design
Providing supervision and guidance to development teams around the current product and services design, assuring the design is protected and the global/mandate processes are secured
Support Operations in complex and high impact issues and problems as they arise.
Continually researching current and emerging technologies and proposing changes where needed
Continuously assess the current portfolio and applications lifecycle, assuring the systems have vendor-supported versions and patching, suggesting applications retirement, upgrades or new solutions when necessary. Assessing the systems architecture currently in place (including satellite systems) and working with Enterprise Architecture and Infrastructure to recommend solutions to improve it
Building and integrating other products and services to meet the company’s needs
Accountable for process and technical knowledge gathering, update and validation of products and services under <BCF Tower>, including documentation/knowledge from external teams that will touch those services and products
Support product manager on lifecycle management for products and services across the markets and locations, considering business priorities, budget, current versions and risks
Assist with change management activities, including releases and production slots
Context and Scope
Hands on and “can do” attitude
Work as part of a high-performance team to delivery end to end all demands from the customers and business
Identify opportunities to leverage external best practices and trends to improve processes in line with strategic business needs
Maintain up to date <BCF Area> related Process, Technical and Functional Documentation
Agile and DevOps mindset
Great teamwork
Job Specifications/Qualifications
Good communication, especially in English and interpersonal skills
Strong analytical and problem-solving skills
Ability to work effectively in a flexible and changing environment, manages multiple activities and priorities, and work well under pressure.
Bachelor or higher degree in Computer Science or Information Systems preferred.
Knowledge/Experience
IT Background
Strong Labvantage experience, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.
Experience in the functional area preferably in an IT role, operational role, key user or functional expert role
Good knowledge of current business processes in the Labs. Will have in-depth knowledge of some processes and a strong aptitude to learn new process areas
ITIL, PMI, Agile, DevOps, Scrum, Lean IT certifications will be a plus
Proven leadership and influencing experience with key stakeholders
Role model agile behaviours & methods with customers and peers
Continuously learning and building skills independently and with external Networks
Language: Fluent in English.
Key Functional Competencies & Technical Skills
Stakeholder Relationship Management
Change Agile
Supplier Relationship Management
Role model agile behaviours & methods with customers and peers
Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering
Certifications
Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online
Required Skills
Agile Methodology, Applications Support, Enterprise Resource Planning (ERP), People Leadership, Personal Effectiveness, Project Systems, Risk Management, Sales And Distribution Vistex, SAP Advanced Planning and Optimization (SAP APO), SAP Analytics Cloud, SAP Business Planning and Consolidation (SAP BPC), SAP Cloud Platform Integration (CPI), SAP Controlling (CO), SAP Fiori, SAP Overview, SAP Planning, SAP Product Lifecycle Management, SAP Solution Manager, SAP Success Factors, SAPUI5, SAP Warehouse Management System (WMS), Storytelling
Language
English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Enterprise Application - SAP N
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
• Lead AI-powered transformation –