Executive Experience Specialist

The Executive Experience Specialist supports the delivery of seamless, high-touch visits for executives, founders, board members, investors, prospective listed companies, and strategic partners at Nasdaq MarketSite. Working directly alongside the CxEE team, this role helps execute every phase of the guest journey - from pre-arrival planning through post-visit follow-up - ensuring each visitor leaves with an experience that reflects Nasdaq's reputation as a world-class, innovative, and trusted financial institution.
This is a hands-on, detail-driven role for someone who thrives on hospitality, operational precision, and relationship building.
Key Responsibilities
Discovery & Planning
Assist in researching visiting executives and preparing company briefings
Coordinate logistics including transportation, security, catering, photography, AV, branding, and meeting room setup
Draft and maintain run-of-show documents for each visit
Arrival & On-Site Experience
Personally welcome guests and help remove friction from the moment they arrive
Support customized MarketSite tours, meeting coordination, tower photo opportunities, and bell ceremonies
Manage timing and transitions throughout each visit to ensure a smooth flow
Departure & Continuity
Coordinate delivery of photos, videos, and branded assets to guests
Confirm follow-up steps and capture visit notes and guest preferences
Maintain records to support Listings, Sales, and Marketing teams
Program Support
Contribute to SOP libraries, guest preference databases, and hospitality standards
Track metrics such as guest satisfaction, photography turnaround time, and issue resolution
Help identify opportunities to elevate and scale the program
Qualifications
5+ years in hospitality, event production, guest relations, or executive support
Exceptional attention to detail and ability to manage multiple stakeholders simultaneously
Calm, composed problem-solver who performs well under pressure
Strong interpersonal and communication skills with a service-first mindset
Discretion and professionalism when working with senior executives and high-profile guests
Flexibility to support early morning bell ceremonies and occasional evening events
What Success Looks Like
Consistently flawless execution across all five phases of the guest journey
Positive guest and internal stakeholder feedback
Fast, accurate turnaround on assets and follow-ups
A reputation for anticipating needs before they are expressed
This position will be located in New York and offers the opportunity for a hybrid work environment at least 4 days a week in-office, subject to change, providing flexibility and accessibility for qualified candidates.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Nasdaq will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
What We Offer
We’re proud to offer a competitive rewards package that is meaningful, recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaq’s overall success.
The base pay range for this role is $90,000 - $153,000. In addition to base salary, Nasdaq provides a generous annual bonus/commission (short-term incentive), and equity (long-term incentive), comprehensive benefits, and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, business needs and market demands.
Nasdaq’s programs and rewards are intended to allow our employees to:
Secure Wealth: 401(k) program with 6% employer match, Employee Stock Purchase Program with 15% discount, Student loan repayment program up to $10k, Company paid life and disability plans, Generous paid time off
Prioritize Health: Comprehensive medical, dental and vision coverage, Health spending account with employer contribution, Paid flex days to support mental wellbeing, Gym membership discounts
Care for Family: Hybrid home/office schedule (for most positions), Paid parental leave, Fertility benefits, Paid bereavement leave
Connect with Community: Company gift matching program, Employee resource groups, Paid volunteer days
Grow Career: Education Assistance Program, Robust job skills training and Professional development opportunities
For more information, visit Nasdaq Benefits & Rewards Career page.