UM Administration Coordinator

Become a part of our caring community
Humana Gold Plus Integrated is looking for UM Administration Coordinators to support both its Health Choice and MLTSS programs. In this position, you will help create authorizations, and work within defined parameters to identify expectations and quality standards but have some latitude over prioritization and timing. You will report to the Supervisor, UM Administration.
As a UM Administration Coordinator, you will contribute to the administration of care management by providing non-clinical support to help in the assessment and evaluation of members' needs. Tasks include administrative, operational, and customer support assignments.
This is a hybrid home position, requiring work in our Schaumburg, Illinois office 1 day per month. Work hours will be Monday-Friday 8am-5pm CST with flexible scheduling (occasional nights and weekends).
Use your skills to make an impact
Required Qualifications
Must reside in the Greater Chicago area/suburban Cook or nearby surrounding counties in the State of Illinois.
2+ years of administrative support experience in the healthcare industry.
1+ years of customer service experience.
Prior billing/claims or authorization experience.
Preferred Qualifications
Associates degree or higher
Experience with Medicaid, Long-term Care, or Medicare members
Proficient using electronic medical record and documentation programs
Experience with medical terminology and ICD-10 codes
Experience with Utilization Review and Prior Authorization within a managed care organization
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$44,000 - $57,500 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
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Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.