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Description supplied by the original job listing.
Salesforce Commerce Cloud Support Engineer | PAN India
Key Responsibilities
Develop, support, and enhance Salesforce Commerce Cloud (SFCC) applications.
Analyze, troubleshoot, and resolve platform and application issues.
Understand business requirements and translate them into scalable technical solutions.
Configure and manage SFCC Business Manager components.
Develop and maintain front-end features using JavaScript, HTML5, CSS, and XML.
Integrate SFCC applications with external systems through REST APIs.
Support checkout flows, payment gateway integrations, and tax integrations.
Participate in data migration and data-loading activities.
Provide technical guidance, code reviews, and support to development teams.
Contribute to solution design, estimation, planning, and continuous platform improvements.
Collaborate effectively across cross-functional and global teams.
Required Skills
Strong hands-on experience with Salesforce Commerce Cloud (SFCC).
Experience in SFCC implementation, customization, and support.
Deep understanding of SFCC Business Manager and e-commerce workflows.
Proficiency in JavaScript, HTML5, CSS, and XML.
Experience with REST API integrations.
Strong understanding of object-oriented programming and web technologies.
Knowledge of Java/J2EE concepts.
Excellent problem-solving and analytical skills.
Strong communication and stakeholder management capabilities.
Experience working in Agile development environments.
Good to Have
Retail or e-commerce domain experience.
Experience working in global delivery models.
Knowledge of payment gateway and tax integrations.
Exposure to Salesforce Experience Cloud.
Familiarity with Apex, Lightning Web Components (LWC), Aura Components, Flows, Validation Rules, Custom Metadata, and Data Loader.
Work arrangement
No
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