Delivery Director - Project Delivery

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.
Delivery Director - Project Delivery
3Cloud, A Cognizant Company, is an Azure-focused professional services firm helping clients transform their business through the power of the cloud. We specialize in Microsoft Azure to help clients accelerate innovation, operate more efficiently, and be more responsive to their customers' needs. As a Microsoft partner, we specialize in Azure Migration, Application Modernization and Development, Internet of Things, AI, and DevOps achieved through Azure-Enabled Infrastructure Automation.
This is a remote-based role in a US-based location only. Travel up to 20%.
This role operates in one of two tracks — Project Delivery (PMO) or Market Delivery Unit (MDU). The core responsibilities and requirements below apply to both tracks; track-specific nuances are summarized in the Track Variants section at the end of this description. Track assignment will be confirmed during the hiring process.
The Delivery Director in Delivery Management leads delivery across a portfolio of engagements, owning client relationships, delivery performance, and financial outcomes. At this level, you are accountable for the health of an entire book of business — protecting margin and revenue while ensuring delivery consistency, executive client confidence, and the long-term growth of the accounts you oversee. Building on the program leadership of the Senior Delivery Manager, the Delivery Director leads leaders — guiding Senior Delivery Managers and Delivery Managers, setting delivery strategy and governance across the portfolio, and partnering with sales and account leadership to grow accounts. You operate as an executive-level client partner, influencing strategy, investment decisions, and the outcomes that define the long-term relationship.
Responsibilities
Portfolio Leadership
You own delivery across a portfolio of accounts or programs, setting the delivery strategy, prioritization, and governance that protect outcomes at scale.
• Own delivery across a portfolio of accounts or programs.
• Drive delivery strategy, prioritization, and governance across the portfolio.
• Lead strategic internal and client initiatives that contribute to revenue growth and delivery maturity.
Client & Executive Engagement
You serve as an executive-level client partner, influencing outcomes, strategy, and investment decisions through trusted, long-term relationships at the C-suite and senior leadership level.
• Serve as an executive-level client partner across the portfolio (C-suite, SVP, VP).
• Influence client outcomes, strategy, and investment decisions through consultative guidance.
• Invest in client relationships to embed trust and identify recommendations that increase business value.
Financial Ownership
You drive portfolio-level financial performance, aligning delivery decisions with revenue, margin, and forecast objectives, and ensuring delivery investments support the broader business strategy.
• Drive portfolio-level financial performance, including revenue, margin, and forecast accuracy.
• Align delivery decisions and resourcing with business objectives and account strategy.
• Support negotiation of Statements of Work, Change Orders, and third-party vendor arrangements as needed.
Leadership
You lead Senior Delivery Managers and Delivery Managers, driving accountability, excellence, and capability development across the broader Delivery Management organization while serving as a senior escalation point.
• Lead Senior Delivery Managers and Delivery Managers; provide people management, mentorship, and peer advisory.
• Drive accountability and excellence across teams through frequent, honest feedback and servant leadership.
• Serve as the senior point of escalation for delivery leaders across the portfolio.
• Identify the need for and build or drive new Delivery Management communities, committees, and standards.
• Own medium- to long-term workforce, capability, and capacity planning across the portfolio, anticipating future skill needs and partnering with leadership on hiring and succession decisions.
Growth & Pre-Sales
You lead pursuit strategy and deal support for the portfolio, partnering with sales and account leadership to grow accounts and convert relationships into expanded delivery opportunities.
• Lead pursuit strategy and deal support for strategic opportunities across the portfolio.
• Partner with sales and account leadership to grow accounts and drive expansion.
• Contribute significantly to pre-sales pursuits, including delivery approach, estimation, and risk shaping.
Track Variants
The Delivery Director role operates in one of two tracks. The track-specific nuances below clarify how scope and emphasis differ.
Project Delivery Track (PMO)
• Scope: Portfolio of accounts or programs spanning the practice, not aligned to a single market.
• Leadership focus: Delivery health, governance, and consistency across a diverse cross-account portfolio.
• Growth role: Supports pursuits and ensures delivery readiness; partners with sales rather than owning bookings targets.
• Financial lens: Margin, forecast accuracy, delivery cost-to-serve, and portfolio governance KPIs.
• Standards role: Owns and contributes to enterprise delivery standards used by all delivery leaders.
Market Delivery Track (MDU)
• Scope: Portfolio of accounts within a specific Market Delivery Unit (MDU), aligned to a defined industry or market.
• Leadership focus: Delivery health and market-anchored client posture within the MDU; brand of the MDU in the client base.