Community Lending Strategy Lead, Small Business

Join a team where your work helps small business owners access the credit they need to grow. You’ll lead initiatives that improve customer outcomes while maintaining strong governance and regulatory alignment.
As a Community Lending Strategy Lead in Small Business Card Marketing, you drive well-governed marketing initiatives that expand access to credit, with an emphasis on underserved communities. You partner closely with legal, compliance, risk, and controls teams to identify risks and opportunities, align stakeholders, and deliver measurable outcomes. You also build reporting and insights to track performance and continuously improve results.
Job responsibilities
Develop and execute marketing tactics that support targeted customer and community initiatives
Lead and evolve a special purpose credit program, including assessing expansion needs based on market and risk conditions
Drive initiatives in an agile delivery environment, ensuring teams understand goals, roles, and operating routines
Partner with legal, compliance, controls, and risk teams to manage governance and regulatory requirements
Manage initiatives related to fair and responsible lending practices and monitoring
Build and maintain reporting to track progress, performance, and key risk indicators
Identify market risks and opportunities and communicate implications to stakeholders
Collaborate across finance, product, marketing, and underwriting partners to deliver end-to-end outcomes
Support continuous improvement of policies, processes, and controls tied to marketing execution
Required qualifications, capabilities, and skills
5 years of professional experience
Experience in marketing strategy, risk management, analytics, or financial product development
Experience building analytics, reporting, and performance measurement to support decision-making
Demonstrated ability to manage compliance- and control-sensitive initiatives with strong attention to detail
Strong cross-functional collaboration skills, including the ability to align stakeholders and drive execution
Preferred qualifications, capabilities, and skills
Experience improving outcomes for underserved communities using customer and business insights
Ability to translate strategy into financially sound plans and measurable execution roadmaps
Experience influencing cross-functional stakeholders and delivering measurable business results
Customer-first mindset and commitment to improving experiences and processes
Strong executive-level communication skills and demonstrated leadership capability
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.