Business Systems Analyst - Remote

About The Company
Optum Tech is a global leader in health care innovation dedicated to transforming the healthcare industry through advanced technology solutions. Our teams develop cutting-edge initiatives that aim to improve patient outcomes, enhance healthcare delivery, and streamline health system operations. Leveraging expertise in data analytics, artificial intelligence, cybersecurity, and platform modernization, we address some of the most complex challenges faced by healthcare providers, payers, and patients worldwide. Our mission is to empower individuals to live healthier lives while making the healthcare system more efficient, accessible, and equitable. At Optum Tech, we foster a culture of innovation, collaboration, and continuous learning, providing our employees with opportunities to impact lives positively and shape the future of healthcare.
About The Role
As a Principal Business Systems Analyst within UnitedHealthcare Medicare & Retirement, you will play a pivotal role in leading enterprise technology, data, analytics, automation, and AI-enabled initiatives from conception through execution. You will collaborate closely with cross-functional teams—including business stakeholders, product managers, engineering, data science, and architecture—to design, develop, and deploy innovative solutions that improve the healthcare experience for Medicare-eligible individuals. Your strategic leadership will ensure the delivery of scalable, compliant, and impactful technology platforms that drive operational efficiency and support organizational growth. This role offers the flexibility to work remotely from anywhere within the United States, with specific in-office requirements for employees based in Minneapolis or Washington, D.C. You will have the opportunity to influence enterprise-wide technology strategies, manage large-scale programs, and mentor teams to foster a culture of innovation and excellence.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field, or 4+ years of equivalent experience
6+ years of experience leading enterprise technology, product management, digital transformation, or analytics initiatives
5+ years of experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies
4+ years of experience managing large-scale technology programs, platform modernization, or AI-enabled business solutions
3+ years of experience coordinating complex cross-functional initiatives involving product, engineering, architecture, and operations teams
3+ years of experience developing strategic roadmaps, business cases, governance processes, and execution plans
2+ years of experience managing budgets, resource planning, vendor relationships, and executive communications
Partnering experience with engineering, architecture, data, and AI teams to design and implement technology solutions
Responsibilities
Lead enterprise initiatives in technology, data, analytics, automation, and AI from strategy to delivery, ensuring alignment with organizational goals
Design, develop, and deploy responsible AI-powered solutions and automation to address complex healthcare challenges
Define product and program roadmaps, success metrics, budgets, and resource strategies to ensure timely delivery
Collaborate with business, product, engineering, architecture, and operations teams to develop scalable and compliant technology solutions
Manage program financials, including business case development, forecasting, vendor relationships, and executive reporting
Drive requirements gathering, stakeholder alignment, prioritization, and comprehensive delivery planning
Oversee program execution, dependency management, release planning, and operational readiness activities
Partner with AI, data science, and engineering teams to deliver innovative business capabilities and evaluate emerging trends
Ensure solutions meet security, compliance, and operational standards through close collaboration with governance teams
Lead organizational change management and technology adoption initiatives to maximize business value and facilitate team mentorship
Benefits
Comprehensive health insurance packages
Retirement plans including 401(k) contributions
Incentive and recognition programs
Equity stock purchase opportunities
Paid time off and holiday leave
Flexible remote work arrangements
Professional development and training programs
Work-life balance initiatives
Equal Opportunity
UnitedHealth Group is an Equal Employment Opportunity employer. We are committed to creating a diverse and inclusive environment where all employees and applicants are treated with respect and fairness. Qualified applicants will receive consideration without regard to race, national origin, religion, age, gender, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. We promote a culture that values differences and encourages collaboration to achieve our mission of helping people live healthier lives and making the healthcare system work better for everyone.

Work arrangement
Yes