TMS Account Management Lead

*this is with our 3PL Client
*Remote + up to 25% travel
*6 month contract to hire
The TMS Account Management Lead serves as the primary technology partner for strategic customer accounts, leading the management, optimization, and continuous evolution of Transportation technology solutions within complex supply chain and logistics environments. This role is responsible for ensuring transportation technology solutions align with customer business objectives, operational requirements, and long-term growth strategies. The ideal candidate combines deep transportation and logistics solutions with strong solution management, customer engagement, integration design, and operational leadership. This individual is accountable for the health, adoption, evolution, and business value realization for strategic customer accounts.
Required Qualifications
7+ years minimum experience in Transportation Solutions, Supply Chain Technology, Solution Management, Account Management, Project Management, Implementation and/or Technical Leadership.
Strong background in transportation, logistics, supply chain, distribution, or 3PL/4PL operations.
Demonstrated experience owning solution lifecycles, including requirements management, solution design, testing, deployment, support, and continuous improvement.
Experience serving as a customer-facing technology leader and trusted advisor for business and operational stakeholders.
Proven ability to translate business needs into scalable functional and technical solutions.
Strong understanding of transportation planning, execution, carrier management, freight operations, and logistics processes.
Experience with API, EDI, SFTP, and enterprise application integrations.
Working knowledge of SQL, reporting, and data analysis concepts.
Strong communication, facilitation, presentation, stakeholder management, and relationship-building skills.
Ability to manage multiple customer priorities while balancing operational, business, and technology objectives.

Work arrangement
Yes