Pre-Access Central Scheduler I PRN

Job Description:
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
This position is PRN " As needed"
Essential Functions
Utilize multiple systems to perform all scheduling functions as needed.
Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
Providing patients with preparation and location information.
Correctly collecting and inputting patient data into the system.
Validating patient insurance and explaining benefits as needed.
Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
Acting as a mentor for new hires as needed.
Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
Performs other duties as assigned.
Skills
Customer Service Etiquette
Basic Medical Insurance Knowledge
Intermediate Computer Operating Knowledge
Multi-Channel Phone Experience
30+ WPM Typing Speed
Active Listening
Reading Comprehension
Critical Thinking
Active Learning
Complex Problem Solving
Qualifications
High school diploma or equivalent OR (4) years of revenue cycle experience.
Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
Physical Requirements
Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
Location:
Peaks Regional Office
Work City:
Broomfield
Work State:
Colorado
Scheduled Weekly Hours:
0
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$19.29 - $25.61
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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All positions subject to close without notice.