Credit Analyst- Corporate Collections Specialist

Bring your credit & corporate collections experience to an industry leader. Using your strong relationship and collaboration skills, you will be responsible for managing & collecting outstanding accounts receivables, resolving customer disputes and using technology to reduce open account balances. Your strong customer focus, continuous improvement mindset and pride & passion for your work will make you an ideal candidate to join our team.
Maintain complete ownership of assigned accounts, including follow-up activities, account documentation, problem resolution, and escalation when necessary to minimize past due balances and maximize cash flow.
Research and resolve invoice disputes, short pays and pricing discrepancies.
Perform complex account reconciliations and ensure account balances are accurate and supported.
Proactively contact customers regarding delinquent invoices.
Track customer commitments and follow through to completion while maintaining accurate collection notes and supporting documentation.
Provide timely communication and status updates to management regarding significant collection risks, customer concerns, and payment delays.
Build collaborative relationships with Sales, Customer Service, Accounting, Operations, and customers to resolve issues and improve payment performance.
Utilize Oracle, Excel, and other business systems to analyze data, support collections activities, and drive process improvements.
Demonstrate accountability, initiative, professionalism, and strong organizational skills while managing multiple priorities with minimal supervision.
As the ideal candidate, you will be able to adapt quickly to changes to the organization’s needs along with the following experience:
2 - 3 years business to business collections experience in a corporate environment.
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.
Bachelor’s degree in Business Administration, Accounting, or related fields is preferred.
Prior experience implementing collection tools & process improvements.
Ability to adopt new technology to drive efficiencies in current processes.
Knowledge of high-volume collections, credit and billing procedures and best practices.
Excellent verbal, written, and interpersonal skills.
Excellent Microsoft Excel skills including pivot tables and vlookups.
Solid analytical and negotiating skills.
Oracle experience a plus

Employment type
Full-time

Work arrangement
No