Program Supervisor

It’s a great time to join the City of Boulder!
Application Deadline:
October 26, 2026
Compensation Details:
Full Pay Range
62,816.00 - 91,166.40
Generally, the hiring range is from the minimum up to 80% of the range.This is a full-time salaried position.
Scheduled Weekly Hours:
40
Benefit Eligibility Group:
Non Union (30+ Hours)
Locate the Benefit Eligibility Group value on the Employee Benefit Eligibility document to identify the benefits offered for this job.
Job Description Summary:
(Fitness)
Under limited supervision, supports the coordination of Recreation programs and services and provides leadership and direction for seasonal, temporary, and varied staff to provide high-quality facilities and programs for the Boulder community. Performs related duties as required, with a focus on Department Plan initiatives, inclusion, and diversity to enhance our community’s wellbeing.
Job Description:
FITNESS
ESSENTIAL DUTIES AND RESPONSIBILITIES
Creates, implements, and coordinates a variety of Recreation programs, services and/or special events.
Organizes and submits recreation guide and website information including loading and creating marketing materials.
Works directly with marketing and communications staff to ensure marketing materials, website, and social media sites are updated with accurate information.
Fosters and develops principled relationships with community partners and organizations to grow and market current and future programs.
Researches and evaluates program offerings to meet best practices and utilize the service delivery model to make recommendations and align programs with the Master Plan.
Facilitates and manages contracts with outside vendors, instructors, contractors and other external groups.
Hires, trains, schedules, supervises, and evaluates staff and volunteers.
Conducts regular staff meetings and in-service trainings.
Develops quality training programs for staff and volunteers.
Develops and mentors volunteers and staff to ensure quality instruction and leadership.
Performs front-line responsibilities and backfill for absent employees as needed to support programming.
Enforces safety standards and ensures facilities and equipment are safe through conducting regular inspections.
Works with maintenance staff to ensure all preventative maintenance occurs on a regular basis.
Maintains staff certification records to ensure patron safety including CPR, First Aid, AED Training, and various required certifications.
Trains staff, volunteers, and interns in emergency and risk management procedures.
Reviews and maintains online and in-person trainings through the City of Boulder as required in Workday.
Complies with State of Colorado licensing requirements when necessary.
Updates information on the City weather-line and website as needed.
Secures facility space for programs and contractual agreements as needed.
Oversees front desk, pro shop and/or concession sales.
Transports children is required for some Program Supervisors.
Assists with the preparation and administration of the program area budget including revenues and expenses and related funds, and the development of reports and performance measures in support of Department financial goals.
Tracks and orders supplies and equipment.
Organizes and submits payroll, invoices and purchasing card statements.
Assists the lead supervisor in monitoring the non-regular employee labor budget.
Administers surveys and conduct focus groups to gauge participant satisfaction levels, gain constructive feedback and foster ideas as part of service delivery.
Seeks alternative funding sources through fundraising, sponsorships, and grant writing as needed.
Reports on grants and program expenses, deliverables, and outcomes as needed.
Delivers prompt and professional solutions to both external and internal customers through face-to-face, phone, and email interactions.
Provides quality service through the development of relationships with facility users, program participants, community members, City employees, and numerous partner organizations.
Produces public education and training presentations for various audiences.
Learns to use and effectively operate recreation management software for program operations including account management, pass sales, point-of-sale service, facility booking, program maintenance, program registration, and other management functions.
Utilizes When2Work or other scheduling software to schedule employees.
Utilizes other program specific technology or software platforms as needed.
Performs related duties as required to meet the needs of the City.
Promotes a culture of teamwork and synergy through collaboration and communication.
Serves on division, department, or City committees and task forces as needed.
Updates job knowledge to remain current with trends, techniques, equipment and regulations.
Generates creative and innovative solutions to manage organizational issues and opportunities.
Maintains and promotes professional ethics (i.e., honesty, integrity, respect, fairness, caring) in all conduct.
Knows and complies with all City and Department policies, participate in professional trainings and development, and adhere to attendance and workplace attire policies.
MINIMUM QUALIFICATIONS
Ability to work tactfully and effectively with the public.