SaaS Platform Engineer

The Opportunity:
CapTech is seeking a SaaS platform engineer to play a hands-on role in the engineering, administration, and evolution of our enterprise application ecosystem.
This is not a traditional “support-only” role. You will serve as a technical owner and subject matter expert for critical SaaS and cloud platforms, driving automation, security, scalability, and user experience improvements across the organization. You’ll partner closely with ITOperations, InfoSec, and Business teams to design solutions that scale and you’ll have the autonomy to influence tooling, architecture, and operational standards.
If you enjoy deep technical problem-solving, building elegant automation, and improving how modern enterprises actually work, this role offers meaningful scope and visibility.
What You’ll Do:
Act as a technical owner for a portfolio of SaaS and select on‑premises platforms supporting CapTech employees
Evaluate, pilot, and implement AI-enabled tools that improve productivity, support, and operational insight
Design, implement, and continuously improve application configurations, integrations, and access models
Lead automation initiatives (AI Agents, PowerShell, APIs, workflows) to streamline provisioning, access management, audits, and operational processes
Serve as a subject matter expert for the Microsoft ecosystem (M365, Entra ID, Power Platform, Intune, Copilot)
Design and manage SSO integrations using SAML and OIDC, ensuring secure and consistent access patterns
Partner with Security and IT Leadership to enforce least‑privilege access, governance controls, and audit readiness
Influence change management practices aligned with ITIL, balancing agility and stability
Analyze trends, risks, and usage patterns across platforms to inform roadmap decisions
Experience & Expertise:
Experience supporting and administering complex cloud-based SaaS environments in professional or enterprise settings
Demonstrated ability to operate as a trusted technical advisor and escalation point
Experience administering:
Microsoft 365 (including Entra ID, Power Platform, Intune, and Copilot)
Azure, AWS, and Google Cloud Platform
Platform configurations across a diverse portfolio of SaaS solutions
Strong PowerShell scripting skills
Comfort working in macOS and Windows CLI environments
Understanding of identity, authentication, and authorization models
Proven ability to gather requirements, author clear documentation, and translate business needs into workable technical solutions
Mindset & Approach:
Customer-focused, but systems-minded—you fix root causes, not just symptoms
Comfortable operating with autonomy and accountability
Curious about AI, automation, and emerging tools—and pragmatic about applying them responsibly
Strong communicator who can engage effectively with both technical and non-technical stakeholders

Employment type
Full-time

Work arrangement
Hybrid